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Giant Recreation World RV of Palm Bay
Palm Bay, FL
171 Reviews
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171 Reviews of Giant Recreation World RV of Palm Bay
February 20, 2017
NON-PRIORITY CUSTOMERS My husband and I visited your facility on 2/11/17. We had attended the RV show which was held at the Melbourne Square Mall and wanted to review what My husband and I visited your facility on 2/11/17. We had attended the RV show which was held at the Melbourne Square Mall and wanted to review what we had seen to make a decision on purchase an RV in about 4 or 5 months. Yours was the third dealer we had been to on this day. She called a salesman to us and we told him up front that we were not going to buy this day but were looking at trailers to help make a decision. My husband is getting ready to retire from the county and we will then have his drop money with which to purchase a trailer. We told all the dealers the same thing. At this point, your salesman seemed to loose complete interest in us and had better things to do. He loaded us in the golf cart, took us out to the travel trailers we may be interested in and proceeded to tell us you were short-handed that day and he needed to get back to the showroom. He left us to look at things on our own. He never returned. We could not ask any questions and we had to walk back to the showroom. At that point, since we were treated so poorly, we just walked past the doors, got in our car and left. None of the other dealers we had visited on this day treated us so rudely. One was very small, had one person working, was steadily busy but took his time with all his customers. I do not remember the sales persons name. I have his card at home and I am presently at work. More
by Karen Atkinson
Employees Worked With
Steve Yoder
Helpful February 07, 2017
absolutley zero service after the sale! I purchased an RV December 2015 used it twice and then planned a long trip (6500 miles) in July 2016. I started the generator the day we were to leave I purchased an RV December 2015 used it twice and then planned a long trip (6500 miles) in July 2016. I started the generator the day we were to leave and it ran for 10 minutes and locked up. I call the dealership then in Melbourne now in Palm Bay and was told it was probably something had fallen into the cooling fan but they could not take a look at it for more than a week. Well we had planned the trip for months and had reservations all along the route so that would not work. So we went without the generator. After the trip we brought the generator in to be looked at and it has been there ever since and they still can not even tell me what is wrong with it. The so called Service manager Tim is always rude to speak to and I really believe he does not care. I have gotten the General manager involved but he has not been much help either. So its now February 2017 and I still have no working generator and my RV just sits in the back of their lot! Do not do business with this company in any way!! I run two local businesses and if I had people working for me like these people I would not have enough business to afford to buy an RV! I would rate it less than 1 star if it were possible. More
by spiritus143
Employees Worked With
Patrick White, Dewayne Carter, Tim Heller
February 05, 2017
Excellent This is our first travel trailer. We went to several dealerships. From sales to set up and finance we were treated as if we were the only ones there. This is our first travel trailer. We went to several dealerships. From sales to set up and finance we were treated as if we were the only ones there. Tony was excellent. There was no pressure to purchase. Chris spent a lot of time with us and went over every detail on our travel trailer. The complete staff were very helpful. I would strongly recommend this dealership. Not sure all names More
by Patti2017
Employees Worked With
Chris, Mike (not sure last names, Jimmy Turner, Tony Niarhos
January 30, 2017
Monaco Dynasty Purchase This is our second purchase of a class a motorhome from Giant Recreation World. Both times have been a good experience and the sales staff have been a This is our second purchase of a class a motorhome from Giant Recreation World. Both times have been a good experience and the sales staff have been a pleasure to deal with. I would defiantly recommend GRW to our friends. More
by RWI266
Employees Worked With
Patrick White, Ed Marusa, Steve Yoder, Brian Frein, Jimmy Turner
January 27, 2017
Was a great experiance. Great people to work with. From the time we walked through the front doors to signing the papers for our used but really new RV was a great experiance. I am sure we will enjoy i From the time we walked through the front doors to signing the papers for our used but really new RV was a great experiance. I am sure we will enjoy it. More
by Lonnie
Employees Worked With
Ed Marusa, Dewayne Carter, Ron Henry, Jimmy Turner
January 20, 2017
2017 CEDAR CREEK COTTAGE Great staff at their new Palm Bay site. Happy employees equates to a great buying experience. Thanks to all and I wish you a successful 2017 :) Great staff at their new Palm Bay site. Happy employees equates to a great buying experience. Thanks to all and I wish you a successful 2017 :) More
by rich6335
Employees Worked With
Patrick White, Steve Yoder, Jimmy Turner
January 16, 2017
Thanks to all I was interested in moving up to a Class A motor home after having several Class C's over the year. All personnel involved where pleasant and very pro I was interested in moving up to a Class A motor home after having several Class C's over the year. All personnel involved where pleasant and very professional answering some questions. Special thank you Ryan and Jim Turner and his crew. Love the new facility in Palm Bay. More
by davis, ronald
Employees Worked With
Patrick White, Ed Marusa, Ryan Kremelberg, Jimmy Turner
January 16, 2017
Tiffin purchase We could not be more pleased with our purchase. This was our fourth purchase of a recreational vehicle and I have to say it was the best. We traveled We could not be more pleased with our purchase. This was our fourth purchase of a recreational vehicle and I have to say it was the best. We traveled out of state to Giant Recreation World to purchase our first drivable unit. Everyone there from the staff, sales, service, and finance were wonderful to deal with. This was an outstanding experience for us!! More
by Kizzy0215
Employees Worked With
Ed Marusa, Brian Frein, Jimmy Turner
January 14, 2017
Love my motorehome The purchase was smooth. The paperwork at pick up left a bad taste in my mouth. The paperwork was practically thrown at me and I felt unimportant at The purchase was smooth. The paperwork at pick up left a bad taste in my mouth. The paperwork was practically thrown at me and I felt unimportant at that time. More
by Shells
Employees Worked With
Ryan Kremelberg, Skip Davis, Tom Sherman, Jimmy Turner
January 13, 2017
Purchase of 2017 Tiffin Breeze 31BR My wife and I have been looking for the perfect RV. "Diesel Pusher". to upgrade to from a Gas class A. We found it at Giant Rec World Palm Bay. The sa My wife and I have been looking for the perfect RV. "Diesel Pusher". to upgrade to from a Gas class A. We found it at Giant Rec World Palm Bay. The sales staff was not pushy and the finance staff did a quick, smooth job with getting us in and out without any hitches. Service Dept did a quick job of getting the punch list stuff logged, Again Thanks everyone for getting us set up and traveling again in style! More
by Traveling Bub
Employees Worked With
Ed Marusa, Ryan Kremelberg, Skip Davis, Tim Heller, Jimmy Turner
