Gibson Truck World

Excellent Experience with Gibson Truck World Ricky Norris responded to my email inquiry on Thursday, we made an appointment for Saturday. We looked at 2 trucks, he listened, understood my budget Ricky Norris responded to my email inquiry on Thursday, we made an appointment for Saturday. We looked at 2 trucks, he listened, understood my budget, and the deal was done in 3 hours total. Ricky and the Gibson Team are what they say they are! More

Incredible Experience! James Ryan is AWESOME! From the moment we walked into Gibson we had a GREAT experience. We were there for 5-10 minutes scoping out the great selection of trucks then were ap From the moment we walked into Gibson we had a GREAT experience. We were there for 5-10 minutes scoping out the great selection of trucks then were approached by our Sales guy James Ryan. He was completely down to earth, asked the right questions and never pushed anything on us. He even went the extra mile as to find us another option that might fit our needs not knowing whether we would buy or not. Everything about GTW was incredible, we felt comfortable the entire experience and were never haggled or pushed to do something we didn’t want to do. I could not recommend this dealership any more, especially since they do all the maintenance and lifts in house. Just another added bonus to the already awesome experience! And I will say it again, we highly recommend James Ryan to get the job done. Blaine Major also had a hand in making this the best vehicle buying experience we’ve ever had. We will be recommending GTW to all of our friends and be back for more soon enough! More

Great customer service and great prices We drove from north Florida to Gibson Truck World because of their great prices. This was our first experience with them and their salesman, Noel, was We drove from north Florida to Gibson Truck World because of their great prices. This was our first experience with them and their salesman, Noel, was extremely helpful, friendly, and accomidating. They have a great selection if trucks that all look brand new. We will definitely be return customers! More

Great Tundra Experience Scott was helpful and knowledgeable about the truck I purchased and made the experience quick and trouble free. The dealership was also quick and effi Scott was helpful and knowledgeable about the truck I purchased and made the experience quick and trouble free. The dealership was also quick and efficient. More

We love Gibson Truck World Gibson Truck World helped make our dreams come true. My wife and I made the 3.5 hour trip from Madison Florida to do business with Gibson Truck World. Gibson Truck World helped make our dreams come true. My wife and I made the 3.5 hour trip from Madison Florida to do business with Gibson Truck World. Our truck specialist, Troy, was up front and honest from the beginning. He was knowledgeable and professional. Troy helped put us in this awesome 2017 6.7L Powerstroke. I would highly recommend looking into Gibson Truck World for your future truck buying needs. More

Awesome experience My husband and I needed a truck that could pull our 35 ft toy hauler. Our salesman, Troy, showed us a few options before deciding on a 2017 Ford F350. My husband and I needed a truck that could pull our 35 ft toy hauler. Our salesman, Troy, showed us a few options before deciding on a 2017 Ford F350. It had everything we were looking for and more. The price was right but we needed a good price on our trade-in order to make it work. Blaine Major, the finance manager, gave us a great price on our trade-in, otherwise we would not have been able to make a deal today. Thank you to Troy, Blaine, and the whole staff at Gibson's. We will definitely tell everyone what an awesome experience we had. Christine Fontaine More

Ricky was amazing! Ricky did a splendid job by showing us multiple trucks and helping to find one that suited us best. We love our F-150 and we would definitely do busin Ricky did a splendid job by showing us multiple trucks and helping to find one that suited us best. We love our F-150 and we would definitely do business with Gibson again! Thank you, Ricky Norris!! More

Awesome Ricky was very thorough and personable, he did an awesome job of showing us the ins and outs of the vehicles we were interested in. He stayed late to Ricky was very thorough and personable, he did an awesome job of showing us the ins and outs of the vehicles we were interested in. He stayed late to help us finish the deal. Thank you! More

Adam and blain making magic I came in with no intention to buy. They got me into a car that I can see myself driving. They had good intentions in mind. They are customer service I came in with no intention to buy. They got me into a car that I can see myself driving. They had good intentions in mind. They are customer service oriented. Yes they are trying to make a sale but you know that they are not forcing you or being pushy. Good guys go visit More

An Unexpected Experience My family and I went to Gibson Truck World about a month ago to look for a new vehicle. I had spoken to Ricky a few times over the phone and told him My family and I went to Gibson Truck World about a month ago to look for a new vehicle. I had spoken to Ricky a few times over the phone and told him I’d be in over the weekend- I did not specify which day or time. When we arrived at Gibson, we were greeted by Troy. When I told Troy that I was there to see Ricky, he told me Ricky was with a customer, but that he’d be happy to help me since they were “desk partners”. I felt a little weird about that since I worked in sales in the past- and I didn’t want someone other than Ricky to get all of the credit for a sale- should we decide to buy. Troy assured me it was ok, and said he’d show me around until Ricky was freed up, so we agreed. It should be noted, that it was pretty hot outside as we walked all over the property. Furthermore, I had my two boys , five and six years of age, in tow. So, after hours of walking, multiple brownies that were provided to my boys, NUMEROUS test drives and moving vehicles around so my wife could see them next to each other, we told Troy that we would have to think about things a bit further. I would’ve been furious... Troy, on the other hand, simply said “We want you to be happy with your purchase. Come back whenever you’re ready”. This absolutely amazed me. There was no “well what do we have to do to get you into a truck today” and no “well let me at least sit you down so you can talk to my manager”. It was right then, I knew I meant it when I said, “we’ll be coming back”. Fast forward about one month, we were back. We looked at multiple “big name” Chevrolet dealerships over the past month, and found nice trucks- all of which had HUGE price tags. When we got back to Gibson, again, we were greeted by Troy. Troy remembered who we were and began helping right away. He even remembered that Ricky was the salesman who was originally helping me over the phone. So, after arguing, or assertively debating, with my wife the whole GMC vs Chevy ... “we” finally agreed that the Chevy she, I mean “we” liked was the one to go with. So as we’re at the table to sign the paperwork- after yet another few hours of looking and moving cars around- we got a call from another dealership about a truck I was looking at earlier that day. The dealership called and said they found something for me that met all of my requests. When I talked to my wife- we didn’t know what to do. Troy had worked so hard to help us- which again included the task of keeping my kids entertained via cookies, a brownie and a pack of M&M’s. When I told Troy about the other dealership- after all of his hard work- again, he simply said “we just want you guys to be happy” and ensured us that he was not going to try and “sell” us. Yet again, I couldn’t believe his patience. When I phoned the other dealership to see if they could get me this price, and the truck delivered a day sooner- all I got was “possibly” and “maybe”. That’s when we decided to go ahead and buy our truck then and there at Gibson. And just to confirm what a stand up guy Troy was, I was pleased to see both he and Ricky’s name on the vehicle’s sales folder. I can honestly say that Gibson Truck World provided me with the greatest sales experience I’ve ever had- so much so that this entire review was written on my tiny cell phone with my large fat fingers- very well deserved though! Thank you guys so much, and Troy, we will definitely be back. Thanks again! More