Gilbert Chevrolet
Okeechobee, FL
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100 Reviews of Gilbert Chevrolet
Had tires rotated on 7-11-2023. Something happened to tire pressure sensor unit on one tire. They wanted $140 to fix something I feel they caused. Talked to service manager next day Something happened to tire pressure sensor unit on one tire. They wanted $140 to fix something I feel they caused. Talked to service manager next day and said they would fix it for $99. supposedly the price of parts. My wife drives car and said to let them fix for her safety. I would not have. Found out later original GM tire pressure sensors were all 4 for $38. My last trip. I feel I was Lied to twice. More
From finding the car we wanted online all the way until we drove off the lot the whole thing was an easy and smooth process. They worked with us to find the right everything, financing to insurance. And th we drove off the lot the whole thing was an easy and smooth process. They worked with us to find the right everything, financing to insurance. And the entire staff was on point and top notch. More
This dealership is very professional and the staff was very courteous.. It was a pleasure to work with Albert our sales person and John the finance guy as well. They made the car buying experience not so very courteous.. It was a pleasure to work with Albert our sales person and John the finance guy as well. They made the car buying experience not so painful like other dealerships We have been to in the past. Highly recommended … 5 star service all the way!! More
Gilbert’s sales and service are superb. It is a pleasure to do business with them and I really trust in the quality of their work. Thank you Brandon for excellent service. It is a pleasure to do business with them and I really trust in the quality of their work. Thank you Brandon for excellent service. More
The folks at Gilbert Chevrolet took care of me quickly and efficiently. Transferred me out of my old Tahoe and to my new one seemlessly! I love my new Tahoe! Thanks guys! and efficiently. Transferred me out of my old Tahoe and to my new one seemlessly! I love my new Tahoe! Thanks guys! More
Gilbert Chevrolet is like a family, they treat you like family,And I’m honored to be a part of the Gilbert family. I mean the service and they treat you with respect. Just want to say thanks to the ( Gilbe family,And I’m honored to be a part of the Gilbert family. I mean the service and they treat you with respect. Just want to say thanks to the ( Gilbert Family) for an awesome job. More
Outstanding Service!! While in town on vacation, the engine light came on in my 2015 Suburban. I took the truck to Gilbert Chevrolet's service department early the next mor While in town on vacation, the engine light came on in my 2015 Suburban. I took the truck to Gilbert Chevrolet's service department early the next morning, hoping to just get some information on what was wrong, not expecting to be able to get the truck in that day. However, I needed to get to St Pete that night. I spoke with Kim Vinson, who sent me to Sheila Yates to see if we could find the part the correct part. However, we couldn't find it. She sent me to James Sarros. James was very accommodating and looked up the codes and determined what needed to be done. I explained that I needed to be in St Pete that evening, so he immediately got me in the schedule to complete the service. They also did an inspection and found a minor oil leak in the pan. James had indicated that it might take several hours to complete the work. I was happy that it was in the queue at all! He later came to find to tell me that they had a loaner car for me for free, if I wanted. Wow! I never expected that! Patty Watts was very helpful and took care of all the paperwork quickly. I got a call maybe an hour later that my truck was all fixed, including an oil change. The bill was considerably less that I expected. In summary, I want to thank the entire service staff at Gilbert for the exceptional service that I received, with special thanks to James, who went way above and beyond anything I have ever experienced at a dealership. I will STRONGLY recommend your dealership to anyone! More
Excellent Service Everything went really smooth, was unable to get a rental or a loaner due to the weekend, but a flea market was right next door to occupy our time for Everything went really smooth, was unable to get a rental or a loaner due to the weekend, but a flea market was right next door to occupy our time for the 1 hour that it took. I also received my parts quote, however I have yet to hear back about a warranty request. There is a reason I travel 72 miles each way to get my truck serviced!! More

