
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,481 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
I worked with 3 service managers and they did an outstanding job. Ryan, David and a woman whose name I don't have represented your organization well outstanding job. Ryan, David and a woman whose name I don't have represented your organization well More
Great place to service, get quality parts and purchase your truck. I searched all over Puget Sound for the deal I knew I wanted and they were the only one who would make it. They have been consistently st your truck. I searched all over Puget Sound for the deal I knew I wanted and they were the only one who would make it. They have been consistently strong on their guaranteed service promise as well.👍 More
My '15 Tahoe needed an oil change and I'm from out of town, there was no appointment and the service desk said that they would fit my vehicle in. Impressed by the service dept. town, there was no appointment and the service desk said that they would fit my vehicle in. Impressed by the service dept. More
Scheduled a trans fluid filter and oil change which was 2-3 weeks out from when I made the appointment then the day or my service you guys told me that the filters where on back order. Why did no one put m 2-3 weeks out from when I made the appointment then the day or my service you guys told me that the filters where on back order. Why did no one put my order for a filter in when my appointment was scheduled if you guys knew it was a part that would take some time to get? I would’ve just done it myself but you guys wait till the day of my appointment to tell me this. Not happy and won’t be using ghilcrest again More
We went in to purchase a used truck with cash. We had preselected the vehicle so it was just a matter of getting title, licensing, etc handled. It took over 2 hours! (and no offer of coffee, Water) We ha preselected the vehicle so it was just a matter of getting title, licensing, etc handled. It took over 2 hours! (and no offer of coffee, Water) We had to wait over an hour for the finance guy after being told 10 minutes.. It seems his primary job is to upsell. We kept getting 5 minutes more. I finally said I was prepared to forget the whole deal. At that point the finance guy showed up. The whole ordeal left me with a very bad taste and re-enforced the bad reputation of used car dealers. I like the truck and believe it was a fair price, but had I known the process, I never would have gone to Gilchrist. Worst experience I’ve ever had buying a car sand I’m in my seventies so I’ve had a lot of experience. Horrible. 2 stars only because the salesman was friendly. More
I brought it in for it’s first oil change and tire rotation. I also told them there was a fluid leak in the center of the engine bay. Oily dirt/ dust has accumulated on the bottom of the car. I was to rotation. I also told them there was a fluid leak in the center of the engine bay. Oily dirt/ dust has accumulated on the bottom of the car. I was told they couldn’t find the leak. I told them I would find it and put a bow on it so they could see where it is coming from. Not sure how they couldn’t find it….didn’t look maybe? More