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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

December 08, 2024

There initially was an issue with parts, however, they rescheduled me and took care of my vehicle. Mason is the best there... Always handles the situation and it is obvious he cares for customers. Thank More

by homebridgeinsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Mason Quinn
December 07, 2024

Went in for an oil change, waiting in the TV room three hours later they still haven’t done our car so we left very very poor service More

by Sbones3038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
December 07, 2024

The service department at Gilchrist always has my car worked on reasonably fast, and the advisers and staff are always friendly and knowledgeable. More

by ALCHINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Oliver
December 07, 2024

Fantastic! Spilled a can of paint in the back and they got us in for a detail right away. No sign of paint and came back like new! More

by Vangar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
December 07, 2024

It was the best service I have received at a dealership. The information and pace were good. They clearly understood the issues. More

by Silverbacck1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Debbie Cudini
December 06, 2024

Great service. Went through a horrible experience with another dealership and came here to find just what I needed. Friendly and efficient staff and a great new tru More

by Dylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
December 06, 2024

Been going here for years for my 2019 Tahoe and now my 21 Tahoe. A bit pricey but service is good. More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
December 05, 2024

Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years More

by savvyinup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver, Thomas Tate
December 04, 2024

Poor communication and communication from service team about what was done, what needs to be done and how we are moving forward. Once communicating was here are your keys. Only after we tried to take my More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
December 04, 2024

Awesome customer service, from the beginning, to the ending. Thank you for EXCELLENT "Customer" SERVICE. Carolyn Hood More

by Carolyn Hood
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy and ? Female in repairs.
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