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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

November 29, 2024

Great Great customer service and nice waiting room and great location easy to get there More

by JODYSCALARA
Recommend Dealer
Yes
Dec 02, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the wonderful feedback! We're thrilled you enjoyed the great customer service and found our waiting room comfortable and convenient to access. We look forward to serving you again!

November 28, 2024

Just Outstanding customer service and support Right from the start had a couple issues And the service department got me in With an appointment in less than 24 hours Wish my health care provider h More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson, Dave Christensen, Brenda Sharpe, Debbie Cudini
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the fantastic feedback! We’re thrilled our service team could address your needs so quickly and provide the support you deserved. It’s an honor to be compared so favorably—your satisfaction means everything to us!

November 28, 2024

Second car this year we have bought from Jeff and team. Highly recommend this dealership over any others in the area. More

by rosswatkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for choosing us again this year! Jeff and the team truly appreciate your trust and recommendation. It’s always a pleasure to work with you, and we’re here whenever you need us!

November 27, 2024

An excellent job, as always. In their thorough inspection they found a dirty cabin filter that I had not though about. Thanks for the service. More

by gesalts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We’re glad our team could catch the cabin filter issue during the inspection and keep your vehicle in top shape. We appreciate your trust and look forward to helping you again!

November 27, 2024

They preformed the tailgate recall very timely and got us out quickly. Very happy this trip. More

by papaken5591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shubladze
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're thrilled to hear the tailgate recall was handled quickly and efficiently. We’re glad we could make this visit a positive one for you!

November 26, 2024

Domi and Tim worked wonders. Easy and great to work with. Would shop again. Thank you both. More

by Janskijarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Ryan Tramm, Dominick Martinez, Tim Wells
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We’re so glad to hear Domi and Tim made your experience easy and enjoyable. They’ll be thrilled to know they made such a positive impression. We look forward to seeing you again in the future—enjoy your new ride!

November 26, 2024

Somewhat pleased overall. Vehicle brought in for three separate issues. Two of three were addressed with satisfactory results. One issue seemed to be ignored or forgotten. I’l More

by Kgibbings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your honest feedback. We’re glad to hear two of your concerns were addressed to your satisfaction but regret that one issue wasn’t fully resolved. We value your trust and are committed to improving. Please don’t hesitate to reach out if there’s anything we can do to assist further. We hope to make your next visit a 5-star experience!

November 26, 2024

Made an appointment for an oil change and to have two issues I was having addressed. I knew exactly what the issues were, filled in the service department when scheduling and when dropping off the vehicl More

by nwmondou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christensen
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating it must have been. Clear communication and resolving issues efficiently are priorities for us, and it sounds like we fell short in this instance. Please reach out to us at 253.284.4471 so we can discuss this further and work to make things right.

November 26, 2024

Got my 2014 210K miles Chevy Equinox timing chain and water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand n More

by RANDOLF.CABILLAJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Cudini, Mason Quinn
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re thrilled to hear your Chevy Equinox is running like brand new after the timing chain and water pump replacement. It’s great to know our team’s professional work has earned your trust over the years. We’re here whenever you need us, and we appreciate you choosing us to keep your car in top shape!

November 26, 2024

I had my oil changed and the service department was fast, friendly and fare priced. More

by renordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re glad to hear our service department delivered fast, friendly, and fairly priced service. We appreciate your trust and look forward to helping you again in the future!

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