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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
June 10, 2020
Oil change I think the "Service Dept" should be marked more clearly. I wasted 10 minutes standing in the wrong line (I was the only one) being ignored by 2 girl I think the "Service Dept" should be marked more clearly. I wasted 10 minutes standing in the wrong line (I was the only one) being ignored by 2 girls passing food back and forth and discussing their hair. It would have taken less than a minute to say, "Can I help you?" I will know next time to walk past them. More
by onespoilednikki
Verified CustomerEmployees Worked With
Jeff Stacy, Kristy Graham
June 09, 2020
Great purchase experience The service I received when purchasing my new truck was everything I could ask for. I got a great deal and my time was respected. The truck was delive The service I received when purchasing my new truck was everything I could ask for. I got a great deal and my time was respected. The truck was delivered clean and prepped with a full fuel tank. Great job!!! More
by STEVE MACKEY
Employees Worked With
Lloyd Roper
June 09, 2020
Excellent service by a family owned dealership. Only place I will purchase GM vehicles. I have purchased several vehicles from gilchrist over the past 14 years and every purchase has been great. place I will purchase GM vehicles. I have purchased several vehicles from gilchrist over the past 14 years and every purchase has been great. More
by Duramaxguy
Employees Worked With
Steve Smith
June 08, 2020
Good customer service but felt costs were way too high for a simple alternator replacement. I would have done myself had I known the exorbitant cost for parts and labor. for a simple alternator replacement. I would have done myself had I known the exorbitant cost for parts and labor. More
by 24DSYTH
Employees Worked With
Cannot recall
June 08, 2020
Honest and great service can’t go wrong I will definitely continue to get my cars worked on at this dealership. The experience was great.. continue to get my cars worked on at this dealership. The experience was great.. More
by Robert Young
Employees Worked With
Talitha Davis, Devon Welsh
June 05, 2020
Very friendly staff good cleanliness and are complying with covid procedures social distancing masks gloves etc made me feel very safe and that they cared about me as well as the car. with covid procedures social distancing masks gloves etc made me feel very safe and that they cared about me as well as the car. More
by MARTY30
Employees Worked With
Devon Welsh
June 05, 2020
Excellent customer service, friendly and efficient. Completely satisfied with the work performance on vehicle. Would definitely recommend. Worked with personnel in parts and service depts. Completely satisfied with the work performance on vehicle. Would definitely recommend. Worked with personnel in parts and service depts. More
by awm1224
Employees Worked With
Dave Christensen, Brenda Sharpe, Kristy Graham
June 05, 2020
Clean. Expensive. Time consuming. Only go if you need too. I went so that I can have the record of service. I like that they point out what needs to be done or recommend service but then they ask on the too. I went so that I can have the record of service. I like that they point out what needs to be done or recommend service but then they ask on the spot and it’s just too expensive. Some people don’t have $300 plus and the time to add on services and it’s embarrassing to be asked in front of a crowd of customers when they’re all staring!! And I as I looked over the detailed receipt, I wasn’t happy with how items are priced. I feel like I’m being ripped off. I wish they were a bit faster, but they were nice and professional at all times. More
by NTatMM
Employees Worked With
Juliana Celis, Dave Christensen
June 04, 2020
No hassle easy to deal with no pressure. First time experience got out from the dealer ship quick. Same day got my car home. Thanks to service department , shop for cleaning my car and all the people w experience got out from the dealer ship quick. Same day got my car home. Thanks to service department , shop for cleaning my car and all the people who assisted me to all my questions More
by John field
Employees Worked With
Tom McDonald , Tom MacDonald
