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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

September 16, 2019

Great sales staff From the minute we called Gilchrist and spoke with Ricky, the whole deal was easy. Ricky (Richard) was super to work with. Very positive experienc More

by PTCrusier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
Sep 16, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate your recent experience. We are happy to hear that you had a great experience and that you decided to join the Gilchrist Auto Family! Drive Safe!

September 16, 2019

Nice and easy Gillcrest has a large stock of trucks and the sales people are really easy going they even gave my wife a hat👍🏾 And they had the best priced trucks More

by wahedijohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cameron, Dominick Martinez, Sean-Karim Miller
Sep 16, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your recent experience with us and that you were able to get a great truck at a great price! Please remember that if there is anything that we can do for you we are just a phone call away! Enjoy your new truck and welcome to the Gilchrist Auto Family!

September 16, 2019

Quick and to the point! The entire process took maybe a total of 45 min. From credit application to signing paperwork and out the door. I recommend Gilchrist Chevrolet Bu More

by natalie.eadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Everitt, Will Ketcham
Sep 16, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this nice review. If there is anything that we can ever do for you please let us know! Welcome to the Gilchrist Auto Family!

September 12, 2019

Happy customer I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her cust More

by TIFFANYHAMILTON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and leave the recommendation for Kristi. We are pleased to hear that you enjoyed your experience and had a 5/5 experience with us. If we can ever do anything to help please feel free to give us a call. Thank you for being a Gilchrist Auto Family Member! Drive Safe!

September 12, 2019

Dealer unable to correct or fix veh. Issue. Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose proble More

by mdemetruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review! While unfortunately we were not able to duplicate the issue, we are pleased to hear that you still had a good experience and still recommend us. Thank you for being apart of the Gilchrist Auto Family. Drive Safe.

September 10, 2019

Quick diagnosis. Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went More

by DMSKMS93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck White, Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review. We are very pleased to hear that you had a good experience with us. Thank you for giving us another chance from your previous experience. We are happy to hear that you are pleased and continue to be apart of the Gilchrist Auto Family!

September 10, 2019

Expensive and bad communication Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they More

by Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck White
September 05, 2019

Great service My sales associate, Abe was fantastic to work with, super knowledgeable with the truck that I wanted to purchase and helped to make this purchase very More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibraheem Abe Almasslawi
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks Matt for taking the time to write this review. We are pleased to hear that you enjoyed your latest vehicle purchase with us. Welcome to the Gilchrist Auto Family!

September 05, 2019

Service is Good Not Great I had an appointment and waited about five minutes before someone acknowledged me. My service advisor was fine, but not very chatty or friendly. The s More

by Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Lindsey for taking the time to write this review. Your comments have been passed along and we hope that your next visit with us is great!

September 05, 2019

Service included Not very friendly, didn’t go over any other issues with my vehicle. No wash or vacuum. Looked at the print out from the receipt, says the front tires More

by jking562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you would not recommend us. While we do not have an on site car wash like some dealers, we do offer Brown Bear Car Wash coupons for a free car wash. If you would like to come back and get one we would be happy to get you one.. We must have dropped the ball somewhere along the way and would hope to still see you around for continued maintenance. If you would like to contact our Service Manager directly to go over your recent visit, he can be reached via email to Ryan@gilghristauto.com. We hope that you take the chance to reach out to Ryan and hopefully we can make make any future visits more enjoyable.

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