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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

August 26, 2019

great customer service I bought a used MB 2008 and my wife is very happy having it. The only minus is the car has missing rubber mats and ac vent cover. More

by Noah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Bangcaya
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy that you are enjoying your new vehicle and are now apart of the Gilchrist Auto Family. While not all of our pre-owned vehicles come with all weather mats, our parts department would be happy to assist you in getting some Weather Tech mats! If there is anything that we can do to assist you please feel free to contact your sales associate Martin! Drive safe!

August 23, 2019

Z51 service 2017 Corvette Certified pre owned. Checked in quickly. Answered all my questions. Called me right when it was finished. This was the first service we More

by Stevejatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are pleased to hear that you are enjoying your Corvette and our service department! If there is any further vehicle maintenance please don't hesitate to give us a call! We are always available to help! Thank you for being a Gilchrist Auto Family member and drive safe!

August 23, 2019

Mike Smith Nice and friendly service advisor. There was some issues with the bill and the cashier kept avoiding answering my questions. The service advisor handl More

by Clwms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review. We are pleased to hear that it all got straightened out and that you left happy. If we can every be of any further assistance please don't hesitate to give us a call!

August 21, 2019

Customers Come First! 6.5 hours for an oil change and brake pads. When I set up the appointment and requested a loaner car, I was told sorry, we don’t provide those any mo More

by Pamsplants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck White
Aug 30, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for mentioning that you were pleased with the customer service the Chuck offered. We are sorry to hear though that you do not recommend us and that your overall experience was not pleasant. If you would like to further discuss your concerns or speak to the Service Manager please feel free to reach out to Ryan directly to ryan@gilchristauto.com. We hope that you will give us a second chance and will continue to be apart of the Gilchrist Auto Family.

August 21, 2019

Purchase of new Cruise The entire process was smooth and the salesman was knowledgeable on the various aspects of the Cruise. I was able to select my color and options. I ha More

by Big Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Breslin
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a review and for recommending us to others! Please make sure that if you ever send anyone to Anthony directly that they mention your name. If your referral to Anthony purchases, we will write you a check as well! We hope to see you around for your Lifetime Oil Changes and hope you enjoy your new Cruze!

August 19, 2019

A Great buying experience This was my first car purchased at Gilcrest Chev, but it definitely will not be my last. Overall, it was a great experience from start to finish. More

by SDODGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis O'Connor
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us. We are glad that we met all your expectations and you enjoyed your car buying experience. Welcome to the Gilchrist Auto Family! Drive Safe out there!

August 14, 2019

Amazing Service! Devon is so friendly and welcoming. He is always smiling and goes out of his way to help. He explains everything and makes coming in a pleasure! More

by Mary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon, Chase Byrne
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Mary for writing this five star review! We do our best to offer exceptional customer service and are pleased to hear the you enjoyed your experience with us at Gilchrist. We are glad that you joined the Gilchrist Auto Family and keep coming back for all your maintenance needs. Drive Safe!

August 14, 2019

Absolutely amazing customer care! The service department was on top of getting the car all ready for us and chase made the process super easy and quick! We love our new car! More

by Kelshammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Byrne
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this review! We are happy to hear that you are loving your Certified Suburban and that you enjoyed your experience with us. Welcome to the Gilchrist Auto Family!

August 13, 2019

Incredibly Helpful | Fantastic Attention to Detail I was initially window shopping for a new truck when a colleague of mine recommended me to Chase Byrne. He quickly hopped on a call with me and asked More

by Zen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Byrne
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Zen for the nice review. We are pleased to hear that you enjoyed your experience here with Chase and that we were able to get you the truck that fit your liking. Welcome to the Gilchrist Auto Family! Enjoy your truck and we look forward to seeing you around for the Lifetime Oil Changes!

August 13, 2019

Hood buying experience Friendly and personable staff . The lot had several good choices already but the folks will work with you to find your perfect ride. Sam Reed was know More

by pcriss003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarren, Samuel Reed
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy that you had a good buying experience with us here at Gilchrist. Welcome to the Gilchrist auto Family! We look forward to seeing you around for lifetime oil changes and continued maintenance.

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