
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Customers Come First! 6.5 hours for an oil change and brake pads. When I set up the appointment and requested a loaner car, I was told sorry, we don’t provide those any mo 6.5 hours for an oil change and brake pads. When I set up the appointment and requested a loaner car, I was told sorry, we don’t provide those any more. Yes, a shuttle was offered. Not happy and would not recommend Gilchrist. The gentleman that waited on me was very polite - not his fault. More
Purchase of new Cruise The entire process was smooth and the salesman was knowledgeable on the various aspects of the Cruise. I was able to select my color and options. I ha The entire process was smooth and the salesman was knowledgeable on the various aspects of the Cruise. I was able to select my color and options. I have recommended the dealership to other looking for a vehicle. More
A Great buying experience This was my first car purchased at Gilcrest Chev, but it definitely will not be my last. Overall, it was a great experience from start to finish. This was my first car purchased at Gilcrest Chev, but it definitely will not be my last. Overall, it was a great experience from start to finish. More
Amazing Service! Devon is so friendly and welcoming. He is always smiling and goes out of his way to help. He explains everything and makes coming in a pleasure! Devon is so friendly and welcoming. He is always smiling and goes out of his way to help. He explains everything and makes coming in a pleasure! More

Absolutely amazing customer care! The service department was on top of getting the car all ready for us and chase made the process super easy and quick! We love our new car! The service department was on top of getting the car all ready for us and chase made the process super easy and quick! We love our new car! More
Hood buying experience Friendly and personable staff . The lot had several good choices already but the folks will work with you to find your perfect ride. Sam Reed was know Friendly and personable staff . The lot had several good choices already but the folks will work with you to find your perfect ride. Sam Reed was knowledgeable and very helpful. More
Purchase of 2019 Chevy Colorado I purchased a new trucks from Chase and Kevin a few months ago and it was a great experience! They were very helpful and patient in letting me look at I purchased a new trucks from Chase and Kevin a few months ago and it was a great experience! They were very helpful and patient in letting me look at different models of trucks and providing detailed explanations of what each model has to offer. I highly recommend going through Gilchrist Chevrolet for purchasing a new or used car! More

Incredibly Helpful | Fantastic Attention to Detail I was initially window shopping for a new truck when a colleague of mine recommended me to Chase Byrne. He quickly hopped on a call with me and asked I was initially window shopping for a new truck when a colleague of mine recommended me to Chase Byrne. He quickly hopped on a call with me and asked a bunch of detailed questions to help me build the perfect truck. Unfortunately, they did not have that truck in their lot, but they made a few calls and were able to get it to me the very next day. Their timeliness and attention to detail was impeccable. I'll be send my friends & family to them in the future. Thanks, Chase! More
Simple tire replace I was at your dealership to get four tires replaced, my appointment was at 8:00 and it took your tech three hours to replace four tire on my truck whi I was at your dealership to get four tires replaced, my appointment was at 8:00 and it took your tech three hours to replace four tire on my truck which I thought was an unreasonable amount of time, scheduled another appointment in Tacoma for 10:00 that should have been no problem meeting, but had to cancel because of taking three hours for tires to be replaced. More
Buick Verano - Jeff Best Salesman Buick Verano - Jeff is the Best Salesman we have had to date. He was kind and knowledgeable about the cars. He was incredibly patient and helpful too Buick Verano - Jeff is the Best Salesman we have had to date. He was kind and knowledgeable about the cars. He was incredibly patient and helpful too More