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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

November 02, 2024

Sean was awesome! From start to finish the process was very easy. Sean was very informative and was able to go over all of the feature of my new truck in person. I wou More

by Nphillips0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Dominick Martinez, Sean-Karim Miller, Thomas Tate
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the great review! We're so happy to hear that Sean made your truck-buying experience easy and informative. It's awesome that you felt confident in the process and loved learning about all the features in person. We’d be thrilled to work with you again in the future. Thanks for choosing Gilchrist!

November 01, 2024

I was happy with the customer service and the person helping me get into a good forever car. More

by Josiebaker85
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re so glad to hear that our team helped you find a car that you’re excited about for the long run. It’s our goal to make every purchase feel like the right choice, and we’re thrilled we could be a part of that with you. Enjoy your “forever car,” and please don’t hesitate to reach out if there’s anything else we can assist you with!

November 01, 2024

I brought my car in to get my first oil change after purchase, my screen had stopped working, so they were going to check that out also.. once my car was complete they called for me to pick it up and st More

by paulaprudhomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson, Brenda Sharpe
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you’ve experienced with the backordered part for your screen. We completely understand how frustrating it can be to be without those features, especially so soon after purchasing your car. Rest assured, we’re doing everything we can to get the part in as quickly as possible. In the meantime, please don't hesitate to reach out if there’s anything we can do to assist you further. We truly appreciate your patience and understanding.

November 01, 2024

Taking almost 2 yrs to get my backordered truck my dealer helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. More

by photoglidite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Brenda Sharpe, Thomas Tate
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your patience throughout the process! We're so glad to hear that, despite the wait, your experience with us was hassle-free and that your dealer was there to support you every step of the way. It’s great to know that our service department also met your needs. We truly appreciate your trust in us and are happy to have been able to assist you!

November 01, 2024

Very Friendly Service is great they make sure your needs are met while waiting for your car is done Time wise for service was under an hour Will be back if needed More

by jaslcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Juan Aguilar, Thomas Tate
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly service team and that your car was completed so quickly. We truly appreciate your trust and look forward to assisting you again whenever you need us!

November 01, 2024

Tim Wells and team did an outstanding job creating a great lease proposal very quickly. We were able to close the deal and deliver within 3 hours. Very satisfying experience. More

by courtney.a.makela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Martinez, Tim Wells
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re so glad Tim Wells and the team were able to quickly put together a lease proposal that worked for you. It’s great to hear that the entire process was smooth and efficient. We truly appreciate your feedback and look forward to assisting you again in the future!

October 31, 2024

Honest & reliable. Told me my brakes did not need replacement yet.Reputable company. Thank you. More

by pinky99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your feedback! We're glad to hear that our team provided you with honest, reliable service and transparent advice on your vehicle’s needs. Your trust means a lot to us, and we’re here whenever you need assistance. Thank you for choosing Gilchrist!

October 31, 2024

Mason did an excellent job. He was friendly and professional. The work was done in a timely fashion. More

by scrook
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing, and we're delighted to hear about your experience with Mason! His friendly professionalism and commitment to timely service are what we strive for. We appreciate your feedback and look forward to serving you again!

October 31, 2024

Tim absolutely helped me out with choosing the right vehicle great customer service highly recommend More

by Chris Margenats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you once again, Chris! We're thrilled to hear Tim was so helpful in finding the right vehicle for you. It’s great to know his excellent customer service made a positive impact. We truly appreciate your recommendation and look forward to seeing you again!

October 30, 2024

Our salesman, Brian Wright was extremely helpful in going over all of the features of our new truck as well as working with us throughout the buying process. More

by bmauerman55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody, David Shubladze, Brian Wright, Thomas Tate
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re glad to hear that Brian provided such thorough assistance, helping you explore all the features of your new truck and guiding you through the buying process. Enjoy your new vehicle, and let us know if you need anything else!

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