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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 20, 2024

I feel they were dishonest about my truck needing a new transmission. I dropped my truck off for an oil change, and to replace my running boards, they told me that my truck needed a new transmission and th More

by Valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck White
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Dear Valencia, Thank you for taking the time to share your experience with us. We truly value your loyalty as a returning customer, and it’s concerning to hear about your recent visit. We take your feedback seriously and are committed to looking into this matter further to enhance our training and services. Your insights help us ensure we provide the best possible experience for all our customers. Please give us a call at 253.284.4471 so we can discuss this in more detail and work towards a resolution. Thank you, Grace Evert Business Development Consultant Gilchrist Auto Center

October 20, 2024

Cici was outstanding in assisting me to find exactly what I needed. She demonstrated exceptional skill. I am genuinely grateful for all your efforts on my behalf, which reflect your concern for me. More

by Isamar hansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Thomas Tate, Cici Hughes
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Isamar, for your wonderful feedback! We're so glad to hear that Cici was able to assist you in finding exactly what you needed. Her dedication to our customers is truly commendable, and it's great to know that her efforts made a difference for you. If there's anything else we can do for you in the future, please don't hesitate to reach out!

October 20, 2024

The best people to work with! They made the whole process easy and understandable especially for someone who is now a first time car owner. I would definitely recommend friends an More

by shylawilson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words, Shyla! We’re thrilled to hear that our team made the car-buying process easy and understandable for you, especially as a first-time car owner. Your recommendation means the world to us! If you or your friends and family ever need anything, don’t hesitate to reach out. Enjoy your new ride!

October 19, 2024

Service was performed efficiently on a recall repair. I would use this dealership again if it were closer to my home. More

by CEDARCIRCLE.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're glad to hear that your recall repair was completed efficiently. We appreciate your feedback and hope that you’ll consider us again in the future, even if it’s a bit of a distance. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out!

October 19, 2024

Honest, friendly, a bit spendy, but competent and thorough. Would buy another car from them. More

by denismenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your honest feedback! We're thrilled to hear that you found our team competent and thorough. While we understand that pricing is a consideration, we strive to provide quality service and products to our customers. We’d love the opportunity to help you find your next vehicle when you’re ready!

October 19, 2024

Excellent staff and service! Couldn’t be happier with Gilchrist, we have bought cars with them for years. More

by vinnieleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're delighted to hear that you're happy with our staff and service. It's fantastic to have you as a long-time customer, and we truly appreciate your loyalty over the years. We look forward to serving you again!

October 19, 2024

I had a great experience and love my new truck I will definitely use this dealership in the future More

by JPSCHIMTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your great experience! We're thrilled to hear that you love your new truck. It's wonderful to know you plan to return to our dealership in the future. We can’t wait to assist you again!

October 18, 2024

Sean did an excellent job, listening to what we were looking for in a truck and patiently answering all of our questions. The service we are still getting after we have made our purchase, has given us More

by Shelah and Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Wow, thank you for sharing your experience! It’s awesome to hear that Sean really tuned in to what you were looking for in a truck and answered all your questions. We’re glad to know you feel well taken care of, even after the purchase. We can’t wait to welcome you back for your next visit!

October 18, 2024

Good service very attentive lots of nice vehicles good amenities workers are good coming back More

by matias.anthony11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Davis
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Matias! We're thrilled to hear you enjoyed our attentive service and the variety of vehicles we offer. We take pride in providing a great experience for our customers, and it’s wonderful to know you appreciated our amenities as well. We can’t wait to welcome you back soon!

October 17, 2024

Very professional. The team was nonpressure and made the experience amazing. Have recommended other friends use their resources for future purchases. Only disappointmen More

by brentwe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Sean-Karim Miller, Lloyd Roper, David Shubladze, Jeff Stacy, Izzie Martinez, Juan Aguilar, John McLaughlin, Zach Davis, Cici Hughes
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our team and that you felt no pressure during the process. We appreciate your referrals to your friends! We're sorry to hear about the disappointment with the puddle lights, and we’ll definitely take your feedback into consideration to ensure our customers receive the best possible value. We hope to see you again soon!

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