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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

September 28, 2024

Pleasant and helpful staff. Vehicle was ready when promised. They gave me som good advice about caring for my car. More

by Plywoodspokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're glad to hear our team was pleasant and helpful, and that your vehicle was ready as promised. It's great to know that the advice we provided was useful for caring for your car. We appreciate your trust and look forward to assisting you in the future!

September 28, 2024

Sean was the best. No pressure, very informative. Everyone was great and dealership spotless! Thanks More

by casconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller, David Shubladze, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind review! We’re so glad to hear that Sean and the rest of our team made your experience comfortable and informative. We strive to maintain a welcoming and spotless environment for all our customers, and it’s wonderful to know that you appreciated it. Thanks for choosing us, and we look forward to serving you again!

September 28, 2024

Outstanding customer sales and service! ! Have been purchasing and service my vehicles for several years. More

by ggilchrist6505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Mitch Tramm, Will Ketcham, David Shubladze, Steve Smith, Robin Wilson, Chuck White, Michael Smith, Brenda Sharpe, Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much! We're thrilled to hear that you've been choosing us for both sales and service over the years. It's always a pleasure to have your continued support, and we're grateful for your kind words about our team. We look forward to serving you for many more years to come!

September 28, 2024

Helpful,Informative,supportive of customer concerns. Was able to achieve my expectations and it was done without wasting any unnessary time. More

by greggcrawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominick Martinez, Jeff Stacy
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Gregg! We're glad to hear that our team was able to meet your expectations and address your concerns efficiently. It's great to know that you found the experience helpful and informative, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

September 24, 2024

Was hung up on several times when calls transfers. Service took a week longer than told people generally unfriendly. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone I felt with
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered with our service and communication. This is not the level of care we strive to provide. Your feedback is valuable, and we will use it to address these issues. If you would like to discuss this further, please feel free to reach out directly. We appreciate your patience and hope to improve your experience in the future.

September 24, 2024

Honest and helpful. Made the stressful car buying experience painless. Will be using them from now on More

by EDDIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Tim Wells
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're thrilled to hear that our team made your car-buying experience stress-free. Honesty and helpfulness are our top priorities, and we’re glad you felt that during your visit. We look forward to serving you again in the future!

September 23, 2024

Everyone was great from the shuttle to the front office to the repair guy. They all did a great job. I will be bringing my vehicle back More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanics that fix my car., Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team, from the shuttle service to our repair staff. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next visit!

September 18, 2024

It’s has some nice employees, who were very helpful with my whole car shopping experience More

by CHEFSJH02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Chloe Wongwui, Thomas Tate
Sep 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear our team was helpful throughout your car shopping experience. If there’s anything more we can do for you, don’t hesitate to reach out. We appreciate your support!

September 15, 2024

I would recommend Gilchrist dealerships to my family and friends for sure. Specifically, our agent, Jeff Stacy, went above and beyond to find the perfect ruck for our needs. We asked a lot of questions and More

by Sue H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy, Thomas Tate
Sep 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Sue! We're so glad to hear that Jeff Stacy went above and beyond to find the perfect truck for you. It’s wonderful that you felt supported. We appreciate your recommendation and are happy to know the entire team contributed to your satisfaction. If you need anything else, we’re here to help!

September 13, 2024

All was great. The car needed gas and had bird droppings on it but everyone was so positive and I would absolutely recommend the dealer. More

by makebacmoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Tim Wells, Thomas Tate, Cici Hughes
Sep 13, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're glad to hear you had a positive experience and appreciate your recommendation. We apologize for the oversight with the gas and bird droppings, and we’ll make sure to address that in the future. We look forward to serving you again!

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