Gilchrist Chevrolet Buick GMC Dealership Tacoma

The dealership looked nice and the staff were very helpful when deciding what car to buy. helpful when deciding what car to buy. More

I needed to get my GMC truck into the shop. I called Gilchrist and explained what happened. They told me what I needed to do. So I had it towed to them to work on. Two days later I got my tru I called Gilchrist and explained what happened. They told me what I needed to do. So I had it towed to them to work on. Two days later I got my truck back. They were very professional and courteous on the phone. Also stayed in contact with me through the entire process. Thank you Gilchrist. Ed T More

Solid place solid people solid deals. Tim was a huge help. Got me what I wanted reasonably. Tim was a huge help. Got me what I wanted reasonably. More

Tim was awesome! Came in on his day off to take care of me. Great experience. Came in on his day off to take care of me. Great experience. More

I brought my car in for a specific problem, and ended up needing another service. I agreed to do the repair for a worst case scenario dollar amount. It cost $300 more than the estimate. My car is still havi needing another service. I agreed to do the repair for a worst case scenario dollar amount. It cost $300 more than the estimate. My car is still having the same problem from the reason I took it to be serviced. So far I’m out $2000, and now I’ll probably have to pay for testing again and to repair the problem. More

Great customer service and friendly staff. Didn’t make me feel like I was being taken advantage of unlike Chevrolet in Parkland Didn’t make me feel like I was being taken advantage of unlike Chevrolet in Parkland More

Chuck in service was great and knowledgeable. Will be back for all service needs. Thank you Chuck Will be back for all service needs. Thank you Chuck More

After my car was serviced and I picked it up, I drove about 10 minutes and the engine light came on indicating that my engine was overheating and I needed to idle my engine. I took the car back and it wa about 10 minutes and the engine light came on indicating that my engine was overheating and I needed to idle my engine. I took the car back and it was practically a ghost town at 5pm. There was a cashier and one service guy. I think his name was Justin. He looked at my car, saw that the coolant was low, which if they had put in a new radiator like they were supposed to, then the coolant should not have been low. He recommended that I not drive the vehicle. He was polite enough to put me in a loaner. This was on a Friday. On Monday I found out that the radiator had a hole in it and they were ordering a new radiator, which is what I was told the week before about the radiator. Either I didn’t get a new radiator or they received a defective one. I was without out my car for an additional 3-1/2 days. Needless to say, I was very disappointed. I could have been on the freeway headed out of town instead of just a mile from the dealership. I was not happy with the service. More

Service advisor keep me informed on what was happening. Had issues with parts and had to do it again. Supplied loaner car. Check out desk very helpful. Had issues with parts and had to do it again. Supplied loaner car. Check out desk very helpful. More

Very helpful in guiding us to a great used vehicle option and working with us like family. and working with us like family. More