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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,481 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
August 23, 2024
I brought my car in for a specific problem, and ended up needing another service. I agreed to do the repair for a worst case scenario dollar amount. It cost $300 more than the estimate. My car is still havi needing another service. I agreed to do the repair for a worst case scenario dollar amount. It cost $300 more than the estimate. My car is still having the same problem from the reason I took it to be serviced. So far I’m out $2000, and now I’ll probably have to pay for testing again and to repair the problem. More
by cappstracy
Verified CustomerEmployees Worked With
Chuck White
August 23, 2024
After my car was serviced and I picked it up, I drove about 10 minutes and the engine light came on indicating that my engine was overheating and I needed to idle my engine. I took the car back and it wa about 10 minutes and the engine light came on indicating that my engine was overheating and I needed to idle my engine. I took the car back and it was practically a ghost town at 5pm. There was a cashier and one service guy. I think his name was Justin. He looked at my car, saw that the coolant was low, which if they had put in a new radiator like they were supposed to, then the coolant should not have been low. He recommended that I not drive the vehicle. He was polite enough to put me in a loaner. This was on a Friday. On Monday I found out that the radiator had a hole in it and they were ordering a new radiator, which is what I was told the week before about the radiator. Either I didn’t get a new radiator or they received a defective one. I was without out my car for an additional 3-1/2 days. Needless to say, I was very disappointed. I could have been on the freeway headed out of town instead of just a mile from the dealership. I was not happy with the service. More
by janejordan351520
Employees Worked With
Dave Christensen, Debbie Cudini
August 23, 2024
Service advisor keep me informed on what was happening. Had issues with parts and had to do it again. Supplied loaner car. Check out desk very helpful. Had issues with parts and had to do it again. Supplied loaner car. Check out desk very helpful. More
by FRENCHDUKE
Employees Worked With
Dave Christensen, Debbie Cudini
August 22, 2024
Very easy check-in. We elected to wait for service to be completed and total from check-in to ready to depart was 1 hour. Very friendly folks to work with that is why we We elected to wait for service to be completed and total from check-in to ready to depart was 1 hour. Very friendly folks to work with that is why we have been dealing with them for ver 20 years More
by WBIRNEY11B
Employees Worked With
Ryan Tramm
