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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

August 22, 2024

Very easy check-in. We elected to wait for service to be completed and total from check-in to ready to depart was 1 hour. Very friendly folks to work with that is why we More

by WBIRNEY11B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
Report | Print
Aug 22, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for sharing your experience! We’re thrilled to hear that your check-in process was smooth and that our team could complete your service in just an hour. We’re especially honored to have been serving you and your family for over 20 years—it’s customers like you who make our work truly rewarding. Your loyalty and trust mean the world to us, and we’re grateful for the opportunity to continue serving you. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to many more years together!

August 21, 2024

The service personal is very friendly and the waiting was minimal. Service was completed in a reasonable time. More

by NVEGA7653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our service team was friendly and efficient during your visit. It's great to know that we were able to get you back on the road in a reasonable time. We look forward to serving you again in the future!

August 20, 2024

Great service. Fixed an issue caused by the previous owner swapping door panels! I will be back. More

by hagengreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Dominick Martinez, Steve Smith, Miya Scott
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your review! We're glad we could resolve the door panel issue and get your vehicle back in top shape. We're looking forward to assisting you again with all of your vehicle needs!

August 20, 2024

Friendly sales person that wasn't pushy and let me take the time I needed to decide More

by ghm_junk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Clinton
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your experience! We're delighted to hear that Skyler provided you with the kind of service we strive for—friendly, patient, and pressure-free. Your satisfaction is our priority, and we're glad you felt comfortable making your decision. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything!

August 19, 2024

I appreciate all the help from Suzi! ! She has been great to work always helpfull More

by DEBMAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're delighted to hear that Suzi has been so helpful and a pleasure to work with. Your satisfaction means the world to us, and we'll be sure to pass along your appreciation to her. We're here whenever you need us!

August 19, 2024

Tim is great! Made me feel comfortable looking at a car, I was completely impressed with his professionalism and customer service. I highly recommend his business! More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Lance, for your fantastic review! We're delighted that Tim made you feel at ease and delivered top-notch service. Your recommendation is greatly appreciated, and we’re here whenever you need us.

August 19, 2024

Really easy to work with. Good prices. Friendly staff. Will recommend to others. Lots of cars on the lot to shop for More

by jorgeaxel19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wright
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Jorge! We're thrilled to hear that you had a smooth experience and enjoyed our selection and prices. We appreciate your recommendation and look forward to welcoming more customers like you!

August 17, 2024

Chuck was thorough, professional, and unrushed in his explanation of the work needing to be done on my truck. He answered lots of questions before and after the work was done, and made sure that tasks th More

by JJ & CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Izzie Martinez
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, JJ & CJ, for sharing your experience! We're thrilled to hear that Chuck provided thorough, professional, and unrushed service, ensuring that your truck received only the necessary work. His dedication to answering your questions and focusing on what truly matters is what we strive for every day. We appreciate your trust and look forward to assisting you in the future!

August 16, 2024

Excellent and speedy service. Easy scheduling. Found an open recall we did not know about More

by brento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the great feedback! We're pleased that you found our service both fast and convenient. It’s always our goal to catch any issues, like that open recall, to keep your vehicle running smoothly. We appreciate your business and are here for any future needs!

August 13, 2024

The service department was attentive, informative and thorough in completing the work on my vehicle. They were quick to let me know when the work was complete so I can arrange my day to pick up the car. More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
Report | Print
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, JC! We're delighted to hear that our service department was attentive, informative, and thorough. It's great to know that the timely updates helped you manage your schedule. We appreciate your feedback and look forward to serving you again!

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