Gilchrist Chevrolet Buick GMC Dealership Tacoma

My first delight, as a new customer, upon arriving for service, was the ease with which the service entrance could be found and approached. I also appreciated the frequent updates I received from service service, was the ease with which the service entrance could be found and approached. I also appreciated the frequent updates I received from service writer Chuck together with his honest and open disclosure of what he had to report, both good, bad, and potentially unsettling for himself. I also appreciated the accommodations that were made when the 8 AM, 4-hour estimated task, ran on past closing and had to be completed the next morning. The following day, when the work was completed, I found the service order detail to be well written, thorough, and a complete disclosure of what was encountered and done. Cashiering staff were also very personable and pleasant. Fortunately, I am retired and somewhat versed in the potential complexities associated with the multiple diesel exhaust fault codes we were getting. I anticipated that I might be there beyond 4 hours. Having to come back the next day was disappointing but understandable. It was reasonable given the details I had been provided about what they had encountered and was left to be done. There were no unknowns. I was happy to give the shop the time they needed. More

All service was completed on time and as requested. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. More

I took my Yukon in for 1 thing and they did not find the issue and something else happened to the truck , I don't k ow what it was for , but I still have the original problem , and when I picked up the truc issue and something else happened to the truck , I don't k ow what it was for , but I still have the original problem , and when I picked up the truck not even 5mins when the check engine light came on , and then I brought it right back More

I always get First Class treatment at Gilchrist Chevrolet. They are very professional and easy to do business with. I know when I bring my car in for any tasks they may need to do, when I get my ca Chevrolet. They are very professional and easy to do business with. I know when I bring my car in for any tasks they may need to do, when I get my car back, I'm confident all issues have been resolved. Thanks Gilchrist. More

Fast, friendly no nonsense experience. Genuinely felt respected and heard! One of the best experiences I’ve had buying a vehicle! Excellent communication throughout the process. Genuinely felt respected and heard! One of the best experiences I’ve had buying a vehicle! Excellent communication throughout the process. More

Never had any issues with going to Gilchrist Chevrolet. Always friendly, and good on your wallet! Always friendly, and good on your wallet! More

No negatives, loved every second I spent at the dealership. Went in just to look at my options but ended up walking out with a smile and a new to me truck dealership. Went in just to look at my options but ended up walking out with a smile and a new to me truck More

I love the quick application pro that izzie got me she is awesome and a true professional thank you so much I will be going back one day to purchase another vehicle is awesome and a true professional thank you so much I will be going back one day to purchase another vehicle More

The service rep was friendly and knowledgeable. The cashiers were equally friendly and courteous. My car was close The cashiers were equally friendly and courteous. My car was close More

They were super nice, they got me checked in early and got my car done fast got my car done fast More