Gilchrist Chevrolet Buick GMC Dealership Tacoma

I was very unhappy with the service writer. She should have never told me the check engine light would be clear for changing only one part and not the others at the beginning. If there was a She should have never told me the check engine light would be clear for changing only one part and not the others at the beginning. If there was a check engine light is on for many codes. You should state them all and say what needs to be done. Not hold my car for a few days to get the work done then tell me my light is still on? Charging me over $2,000 on labor and maybe could have cost a little less changing the other parts at the same time since “he has to remove many parts to replace the hose already! The manager was a nice guy and talked to me with no issues. I wasn’t trying to get a free job or anything like that and she had me come in and talk to the manager like that’s what I wasn’t trying there for! Makes no sense! More

Everyone was very nice and helpful and I didn’t have to wait very long to get my car worked done wait very long to get my car worked done More

I was happy with the overall service I received from Kristi who kept me informed about the progress of my car repair while it was on your shop. Kristi who kept me informed about the progress of my car repair while it was on your shop. More

Don’t consider people’s time and don’t provide courtesy vehicles, when people really have no other way to transport themselves. I purchased a diesel truck and when it has issues and it’s in the shop, you g vehicles, when people really have no other way to transport themselves. I purchased a diesel truck and when it has issues and it’s in the shop, you guys cannot even provide a vehicle More

Great service, good communication; work completed in a timely manner. Gilchrist Chevrolet Service has always been high quality and dependable for me. timely manner. Gilchrist Chevrolet Service has always been high quality and dependable for me. More

Very outstanding I took my motorhome in for rear differential repair It took them about 3 months to get the parts but kept me informed the whole time I picked it up and drove about 15 miles and it f differential repair It took them about 3 months to get the parts but kept me informed the whole time I picked it up and drove about 15 miles and it failed I called christi in service and explained the situation she sent a tow truck out to take it back to the dealership I feel they went above and beyond in taking care of the problem I would highly recommend your dealership for all repairs!! More

Service offered was professional, I will come back for vehicle service again,services give was well excuted. vehicle service again,services give was well excuted. More

Very friendly and helpful. They made sure everything was done correctly and in a timely manner. They made sure everything was done correctly and in a timely manner. More

Took all day, but worth it. Tim and Thomas were both excellent. Thomas took time to explain in detail the various different values in the forms. Tim and Thomas were both excellent. Thomas took time to explain in detail the various different values in the forms. More

I purchased my Chevy Volt in Puyallup but have been very dissatisfied with their service department. Getting them to call me back was areal effort for them. At Witt's end, I left a message with Gilchrist’s dissatisfied with their service department. Getting them to call me back was areal effort for them. At Witt's end, I left a message with Gilchrist’s parts department and the returned my call in short order and got my car in for repairs within a week. I was delighted. It was a really great experience. Puyallup who? More