Gilchrist Chevrolet of Port Orchard

This dealership over promises and under delivers. They promise and promise they will take care of everything you need. Instead they lie and treat their customers like crap. We absolutely love our tru They promise and promise they will take care of everything you need. Instead they lie and treat their customers like crap. We absolutely love our truck we bought. We wish we would have never bought our truck from this dealership. Amanda in finance is fantastic, John in service is great as well, Richy our salesman was also nice to work with. The rest of the employees are rude, condescending, and disrespectful. We were promised we would be taken care of and that all our needs would be met. None of our needs have been met. We kept trying to work with everyone. At this point we just keep being disappointed. If this is how they treat someone who buys a brand new truck I can only imagine how they treat other customers! More

This dealership always gets me in quickly, is friendly on the phone and in person, and I feel like they are honest and upfront about the work that will be done. We’ve bought all of our trucks from Gilchrist the phone and in person, and I feel like they are honest and upfront about the work that will be done. We’ve bought all of our trucks from Gilchrist in Tacoma, and love that there is a branch in Port Orchard to make servicing them more convenient. On my last visit I spoke to Hailey on the phone, Joe (parts) on the phone, and was helped by John in person, and all were great to work with. The guy in the back who actually fixed the problem in less time (and for less money) than anticipated deserves a shout out too! Thank you! More

Fast and convenient. John was professional in the way he conducted business. Made me feel welcomed but had me out the door with maintenance complete in about 30 minutes. John was professional in the way he conducted business. Made me feel welcomed but had me out the door with maintenance complete in about 30 minutes. More

Customer service was excellent. I received notifications by phone on my car’s service. They didn’t fix my transmission issue however they changed my engine oil and oil filter. I received notifications by phone on my car’s service. They didn’t fix my transmission issue however they changed my engine oil and oil filter. More

Professional and timely! Oil and filter change qppointment booked online. All service people friendly and courteous. Oil and filter change qppointment booked online. All service people friendly and courteous. More

Dealership was very nice an on time even though I was late car was clean and taken care of very pleasant experience . Thank you late car was clean and taken care of very pleasant experience . Thank you More

Love it and thank you for all that you do. Have a very blessed day. Have a very blessed day. More

Booked oil change online and in and out on time. Great group in Service Department. Great group in Service Department. More

Great service, great price on the work done and the work was done in a timely manner. was done in a timely manner. More

The old farm truck continues to hum right along. However, the blinkers weren't working. John helped get "Jake" in for a quick diagnosis. They were able to root-cause the issue. An after-market trail However, the blinkers weren't working. John helped get "Jake" in for a quick diagnosis. They were able to root-cause the issue. An after-market trailer connection had been installed upside down, sometime in Jake's life. The Gilchrist team was excellent communicating the issue and the path forward. We continue to appreciate the service we receive from the Gilcrest Team. Thank you for helping us get Jake back on the road. Friendly reminder, we (or I rather) often forget about the "luxuries" of new cars. We are able to drive them absent minded for the most part. Everything is "automatic." Well, as it turns out, the old truck lights don't automatically turn off. I made a stop on the way home, forgot to turn off the lights, and was afforded the opportunity to re-learn how to jump-start a truck. A quick call to my lifeline, and it was wifey to the rescue, once again. It's always an adventure with Jake. More