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Gillman Acura of North Houston

Houston, TX

4.9
1,410 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,410 reviews

June 13, 2026

Great sales team and service department. Have dealt with Parts Department, Danai Kachornavich for many years. Solid team and great group of people. More

by markmize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 13, 2026 -

Gillman Acura of North Houston responded

At Team Gillman Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit, and we hope you will continue to use our dealership for your parts, sales, and service needs. Thank you for your great review! Sincerely, The Gillman Acura Team

June 10, 2026

I want to give a shout-out to Anthony, my car service specialist. He is always on par with every aspect of the job—professional, knowledgeable, and incredibly helpful. No matter the situation, he takes t More

by Anna F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Jun 10, 2026 -

Gillman Acura of North Houston responded

Anna, thank you so much for your excellent input about Anthony! We're proud of our service team and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with. Sincerely, The Gillman Acura Team

June 09, 2026

All my vehicles are Acuras. Have not had any major problems. The service is top notch. More

by Cwotonyusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo Tabiri Mensah, Gillman Acura
Jun 10, 2026 -

Gillman Acura of North Houston responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, The Gillman Acura Team

June 02, 2026

Stopped by for an oil change and had a good experience. The team was professional, the service was done in a short amount of time More

by kolyayablonka
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 03, 2026 -

Gillman Acura of North Houston responded

Kolya, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

May 31, 2026

I had a great experience with the Collision Center. They handled both the initial insurance estimate and the supplemental estimate for my vehicle. Although my vehicle ended up being declared a total lo More

by Chealbi Boesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Ward, Gillman Acura
May 31, 2026 -

Gillman Acura of North Houston responded

Chealbi, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

May 21, 2026

Everything was explained before work was done, my service advisor Ron Mascardo always makes sure everything is done to my satisfaction and I understand what is needed at the time, excellent job every time. More

by msjazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
May 22, 2026 -

Gillman Acura of North Houston responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Ronprovided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

May 19, 2026

Service is always great and Ron is great to work with! We have been coming here for many years More

by Dkkerlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Hi, and thanks for the great feedback! We're very happy that Ron was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

May 19, 2026

I have enjoyed about 20 years, spanning several cars, of excellent service from Gillman Acura, both sales lease, and service. They are professional, courteous, and sensitive to the importance of my tim More

by REEVESLD1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Mascardo, Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

May 18, 2026

Great service department. Staff is friendly and knowledgeable. Have spoken to a few sales people and all friendly and not pushy sales people. More

by Alberto G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Thanks for your perfect review, Alberto! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

May 14, 2026

Fast, courteous & professional! Gilliam walked me through the process & expedited my service order, along with a great follow up system. More

by rcubeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 15, 2026 -

Gillman Acura of North Houston responded

We really appreciate you being so kind as to write this review about Team Gillman Acura. We do our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with a fast, courteous, and professional experience! If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

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