Gillman Acura of North Houston

The back window on my 2019 Acura RDX unexpectedly shattered. Miguel Montes, my Service Advisor, was the first person I thought to call based on all my previous positive experiences with him — GREAT c shattered. Miguel Montes, my Service Advisor, was the first person I thought to call based on all my previous positive experiences with him — GREAT customer service! True to form, Miguel checked the current stock and provided a cost estimate in a short amount of time. He was also able to get my car in the shop the very same day! I was also grateful for the loaner car he provided — very accommodating! I am also impressed with how Team Gilman truly works as a team… Even though Miguel was off, the excellent service continued! Garrett called me once the repair was complete and Soham met me when I picked up the car. Like Miguel, Garrett and Soham are kind, knowledgeable, and professional. All the service provided was excellent once again! More

Dealership looks clean every time and when I arrive and there's some one to help you. there's some one to help you. More

I always have a great experience at Gillman Acura of North Houston!! I usually go to Rebecca and she has been a pleasure to work with every time! North Houston!! I usually go to Rebecca and she has been a pleasure to work with every time! More

We were from out of town. Everyone was friendly and very helpful. We were in and out in 1 hr with them having to change the battery Everyone was friendly and very helpful. We were in and out in 1 hr with them having to change the battery More

Raejean Navarrete was my service consultant, and she was incredibly helpful throughout the entire process. Although my car had to remain at Acura for over a month to have the A/C repaired, Raejean was profe incredibly helpful throughout the entire process. Although my car had to remain at Acura for over a month to have the A/C repaired, Raejean was professional, kind, and accommodating throughout the experience. I truly appreciate her assistance and support. More

Excellent service as always. Polite service desk and delivery of completed work was on schedule as told it would be done. Loaner car was provided as promised with no problems. T Polite service desk and delivery of completed work was on schedule as told it would be done. Loaner car was provided as promised with no problems. The only dealership I will take my Acura to for service. More

My service representative Kwadjo is always a pleasure to work with. Knowing the size of my family offered me a bigger sized loaner vehicle however I told him the sedan works fine as we had another vehicle. work with. Knowing the size of my family offered me a bigger sized loaner vehicle however I told him the sedan works fine as we had another vehicle. He kept me up to date with the work status of my vehicle and also offered the complimentary vehicle delivery however I decided to just come pick my vehicle up in person as that was more convenient with the rounds I had to make afterwards. Great service team at Gillman Acura. More

This dealership, I’m talking about Ray Jean, knows how to treat you her knowledge, readiness to help you in anyway possible is incredible, you feel you can trust her and she’s not trying to pull the wool ove treat you her knowledge, readiness to help you in anyway possible is incredible, you feel you can trust her and she’s not trying to pull the wool over your eyes. She tells the truth, about what needs to be done with your car. She’s the gal that will take care of you. Go see her now. More

They are always kind and considerate, I don’t get that rushed feeling from them, when I’m at the counter it’s all about me at that time . Rae Jean is my go too girl. She’s the greatest ‼️ rushed feeling from them, when I’m at the counter it’s all about me at that time . Rae Jean is my go too girl. She’s the greatest ‼️ More

They did a good job and kept me informed of the progress along the way. along the way. More