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Gillman Acura of North Houston

Houston, TX

4.9
1,396 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,396 reviews

April 12, 2026

They found my engine issue fixed it timely helped me with financing the repairs and service advisor Garrett was great at keeping me informed along the way. Even the car wash was great. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett and Miguel, Gillman Acura
Apr 13, 2026 -

Gillman Acura of North Houston responded

Ellie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with Garrett. Thank you, and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

April 07, 2026

It’s always great to come there always fast. Efficient in the crew are super nice. It’s the best service I’ve ever been to thank you. More

by davidrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garett Shultz was great , Gillman Acura
Apr 07, 2026 -

Gillman Acura of North Houston responded

David, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

April 07, 2026

Gillman Acura has great customer service. This is our fourth vehicle we’ve purchased from Gillman. The staff at the service center is always ready to help, and they quickly address and advise More

by dana.gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 07, 2026 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us, Dana! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at my dealership in the future. Sincerely, The Gillman Acura Team

April 04, 2026

Robert Mata handle my services with great professionalism and kept me informed. Love Team Gillman More

by damurray52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mata., Gillman Acura
Apr 04, 2026 -

Gillman Acura of North Houston responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Robert is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Gillman Acura Team

March 31, 2026

Dealership service was excellent and my service advisor was the best, very accommodating, knowledgeable and helpful, listened to my concern and was very professional. More

by msjazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
Mar 31, 2026 -

Gillman Acura of North Houston responded

Jazz, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Gillman Acura Team

March 31, 2026

Dealership is great, service is excellent and my service advisor Ron Mascardo is the best. More

by msjazz2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
Mar 31, 2026 -

Gillman Acura of North Houston responded

Jazz, thank you for the awesome feedback! You're right, Ron is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

March 21, 2026

Very friendly, respectful and communicative about the process and procedures. I continue to come back for my oil changes here. More

by Soccer363898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo mensah , victor , Gillman Acura
Mar 21, 2026 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

March 14, 2026

I have owned 4 MDX and gillman service has maintained two of them for me. Always fair, professional and excellent service More

by asaberys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo-service mgr, Gillman Acura
Mar 15, 2026 -

Gillman Acura of North Houston responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described, and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Gillman Acura Team

March 11, 2026

The Acura dealer was extremely professional. The loaner I was given was ready when I arrived. My sales representative was very knowledgeable and communicated well. More

by Jpguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 11, 2026 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

March 09, 2026

First thing, they are very professional, very helpful and understand your needs and work with you. More

by gail-horton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, Soha, and Bob, Gillman Acura
Mar 10, 2026 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write this review, Gail. We're very happy to hear about your positive experience at Team Gillman Acura. If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Gillman Acura Team

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