Back

Gillman Acura of North Houston

Houston, TX

4.9
1,405 Reviews

18002 Interstate 45

Houston, TX

77090

Directions

By Type

Showing 1,405 reviews

May 21, 2026

Everything was explained before work was done, my service advisor Ron Mascardo always makes sure everything is done to my satisfaction and I understand what is needed at the time, excellent job every time. More

by msjazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo , Gillman Acura
May 22, 2026 -

Gillman Acura of North Houston responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Ronprovided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

May 19, 2026

Service is always great and Ron is great to work with! We have been coming here for many years More

by Dkkerlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Hi, and thanks for the great feedback! We're very happy that Ron was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

May 19, 2026

I have enjoyed about 20 years, spanning several cars, of excellent service from Gillman Acura, both sales lease, and service. They are professional, courteous, and sensitive to the importance of my tim More

by REEVESLD1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Mascardo, Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gillman Acura Team

May 18, 2026

Great service department. Staff is friendly and knowledgeable. Have spoken to a few sales people and all friendly and not pushy sales people. More

by Alberto G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 19, 2026 -

Gillman Acura of North Houston responded

Thanks for your perfect review, Alberto! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

May 14, 2026

Fast, courteous & professional! Gilliam walked me through the process & expedited my service order, along with a great follow up system. More

by rcubeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 15, 2026 -

Gillman Acura of North Houston responded

We really appreciate you being so kind as to write this review about Team Gillman Acura. We do our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with a fast, courteous, and professional experience! If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

May 09, 2026

My service advisor Raejean was fantastic! She was very knowledgeable, respectful, and professional. This has by far been one of my best experiences working with a dealership service departmen More

by Tony N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean Navarrete
May 10, 2026 -

Gillman Acura of North Houston responded

Tony, thank you for the awesome feedback! You're right, Raejean is a great service advisor and we appreciate all she does for us. We're very happy to hear that she was there to provide you with great service. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

April 30, 2026

Ron always goes about and beyond. The Gillman service department is the primary reason I choose to get another Acura. Garrett and Rebecca are also amazing. More

by dmvrj38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Mascardo
May 01, 2026 -

Gillman Acura of North Houston responded

Hi, and thank you for this great review! We're happy to hear that Ron, Garrett, and Rebecca took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Gillman Acura Team

April 27, 2026

Anthony took great care of me and kept me informed of the updates on my car. He and the entire Gillman service team are top notch! I have been helped by Bri, Garrett, Miguel and Anthony. They are always supe More

by vanmoore0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 28, 2026 -

Gillman Acura of North Houston responded

Hi Van! Thank you for this great review! Anthony, Bri, Garrett, Miguel, and Anthony are truly exceptional employees, and we appreciate them for giving you a great experience. Sincerely, The Gillman Acura Team

April 23, 2026

Excellent service every time I come here. Tabiri was very knowledgeable and friendly so I will defintely request him next time get my car serviced! More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwadwo Tabiri Mensah, Gillman Acura
Apr 24, 2026 -

Gillman Acura of North Houston responded

Hi Tommy, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Tabiri is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Gillman Acura Team

April 12, 2026

They found my engine issue fixed it timely helped me with financing the repairs and service advisor Garrett was great at keeping me informed along the way. Even the car wash was great. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett and Miguel, Gillman Acura
Apr 13, 2026 -

Gillman Acura of North Houston responded

Ellie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with Garrett. Thank you, and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

1
...