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Gillman Acura of North Houston

Houston, TX

4.9
1,308 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,308 reviews

July 11, 2025

Everyone at Gilman Acura is very helpful. They even send me a short video showing what they repaired in my car. Ron Mascardo has been taking care of my Acuras for years... I trust him and his More

by LbRoark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 12, 2025 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! At Team Gillman Acura, we always appreciate customer feedback, and we are pleased to hear that our entire team was very helpful during your visit, especially Ron, who took good care of your car for many years. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

July 10, 2025

Great experience! I particularly enjoyed the walkthrough video of my car getting serviced while I wait! More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales-Fisher, Richard Ide, Gillman Acura
Jul 11, 2025 -

Gillman Acura of North Houston responded

Tommy, it is wonderful to hear that our team was able to provide you with a great experience. We appreciate this feedback and we will share it with them. Thank you! We look forward to serving you again in the future. Sincerely, The Gillman Acura Team

July 09, 2025

This dealership from sales to service always goes above and beyond to make their customers happy. More

by verjohn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 10, 2025 -

Gillman Acura of North Houston responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Acura Team

July 01, 2025

Very knowledgeable and professional. Especially Ace, our salesman. Will return for our next vehicle. Thanks. More

by jlpike1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 01, 2025 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback! We are very pleased to hear that our professionalism and great customer service, especially Ace, have earned your business. It's great to hear you will return to Team Gillman Acura for your next purchase. We can’t wait to see you for your next visit! Sincerely, The Gillman Acura Team

July 01, 2025

Excellent people. . listened to my questions and promptly answered them.. waiting area was clean and well stocked with drinks etc. Miguel was excellent .. will definit More

by charliebrown17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr
Jul 02, 2025 -

Gillman Acura of North Houston responded

Charlie, we sincerely thank you for going out of your way to write this review about Team Gillman Acura. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, The Gillman Acura Team

June 29, 2025

Was a pleasure working with your dealership. Abigail did a fantastic job making sure all the details were explained to me and showing me the vehicle. Very good communication as this was an out-o More

by Darian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Mena, Gillman Acura
Jun 29, 2025 -

Gillman Acura of North Houston responded

Darian, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car! Sincerely, The Gillman Acura Team

June 25, 2025

I received exceptional service from everyone I spoke with in the service dept. I highly recommend Team Gillman Acura. Laura Abokhair More

by Laura Abokhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean Navarrete, Tabri, Rebecca
Jun 25, 2025 -

Gillman Acura of North Houston responded

Thanks for the kudos, Laura! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received at Team Gillman Acura. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

June 24, 2025

The service team was very helpful and I appreciated the loaner car I was allowed to use so I would not have to wait on my vehicle. The team was very professional and friendly and they also washed my vehicl More

by Tim.cook68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Monte’s Jr.
Jun 24, 2025 -

Gillman Acura of North Houston responded

Tim, thank you for your positive review! We're glad to hear our team was helpful, professional, and friendly. It’s great to know that you were satisfied with the loaner car we provided and the thorough service you received from us. Please let us know if there is anything else that we can assist you with. Sincerely, The Gillman Acura Team

June 24, 2025

Good service for an out of town customer on short notice. Friendly staff and nice waiting area. More

by Gveman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 24, 2025 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving a great feedback! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon. Sincerely, The Gillman Acura Team

June 23, 2025

The car buying experience was exceptional. Russell listened to my likes and dislikes of what I was wanting in my new vehicle. Nailed it ! I love my new Acura. More

by sharyn.pena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2025 -

Gillman Acura of North Houston responded

Thank you so much for this lovely review, Sharyn! We feel so grateful that you chose to come to our dealership. It's great to hear Russell and our team was helpful during your visit and that you love your new Acura. We look forward to working with you again. Sincerely, The Gillman Acura Team

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