Gillman Acura of North Houston

My rep, Miguel is so good. The car gets finished in a timely manner. Very helpful and answer all questions. Hope he stays there forever. I did not feel well after I arrive the The car gets finished in a timely manner. Very helpful and answer all questions. Hope he stays there forever. I did not feel well after I arrive there. I sat thinking I would feel better soon. But that did not happen. I finally asked Miguel if someone could drive me home. Right away he said he would have a driver take me home. That was a blessing me. I am 45 miles at least from there. Can't remember the drivers name but very pleasant for the drive home. So thankful for the help when someone needs. Gillman you have a great team working for you! More

About a year and a half ago, I was looking to purchase a new car, and my main goal was to secure a good financing rate. I decided to buy a brand-new vehicle from Gillman Acura, especially since my credit sc new car, and my main goal was to secure a good financing rate. I decided to buy a brand-new vehicle from Gillman Acura, especially since my credit score is over 825, which is considered excellent. However, during the negotiation stage, before any final agreement was reached, they asked for my Social Security number. I clearly refused to provide it, as we were still negotiating and had not agreed on the final terms. They assured me that they only needed the number for verification purposes and for no other reason. This was not true. Despite the fact that I explicitly told them that I was still shopping in the market and was open to buying from any dealer if the deal was right, they proceeded as if I had committed to purchasing the car from them. As a result, they ran my credit without my consent, which caused a dent in my credit score in the form of hard inquiries, something that can remain on a credit report for more than three years. As is well known: When you apply for a new credit account, a hard inquiry is usually added to your credit report, which can slightly lower your credit score. Both the salesman and the finance manager tried to pressure me into buying the car from their dealership. When I refused, they still went ahead and impacted my credit. These are not trustworthy people. Unfortunately, despite their claims of professionalism, they were dishonest in their actions. More

Miguel is best svc advosor at Gillman North Acura. $7K service needed but Miguel alerted me what was needed now abd what could wait. I trust him and will be back next month for needed repairs. He's t $7K service needed but Miguel alerted me what was needed now abd what could wait. I trust him and will be back next month for needed repairs. He's transparent, listened to my concerns and didn't intimidate/scare me to do all repairs now when I'm not financially ready to spend $5K. I'll be back in a month to do additional repairs snd will request Miguel. The B.E.S.T. advisor ever worked with in last 45 years! More

Excellent place to take your car for service, the staff is awesome and they take pride in their work is awesome and they take pride in their work More

The dealership is friendly and service is fast waits are not long. So far I have not had a problem not long. So far I have not had a problem More

I had an outstanding experience at Gillman Acura, thanks to the exceptional service provided by Rebecca. From the moment I arrived, she was warm, attentive, and incredibly knowledgeable. Rebecca took the ti to the exceptional service provided by Rebecca. From the moment I arrived, she was warm, attentive, and incredibly knowledgeable. Rebecca took the time to answer all my questions, kept me updated throughout the process, and made everything feel smooth and stress-free. Her professionalism and genuine care for customers truly set her apart. If you’re looking for top-tier service and someone who goes above and beyond, I highly recommend asking for Rebecca. She’s a fantastic representative of Gillman Acura and made my visit absolutely excellent! More

I have been with Acura for 9 years. All my vehicles are Acura, and I will never own any other vehicle. Very reliable, with outstanding service. All my vehicles are Acura, and I will never own any other vehicle. Very reliable, with outstanding service. More

Outstanding sales and service to me and my family for 20 years. Ron M. Is the best service rep I have ever worked with. years. Ron M. Is the best service rep I have ever worked with. More

Rebecca was an outstanding service advisor. She kept me fully updated on my rear brake repair and took care of several other concerns I had with my vehicle. Her knowledge of Acura products is i She kept me fully updated on my rear brake repair and took care of several other concerns I had with my vehicle. Her knowledge of Acura products is impressive, and she consistently goes above and beyond to help customers. I’m very particular about who I work with, and she’s someone I can truly trust. Because of Rebecca, I’ll continue bringing my vehicle to Gillman Acura for service. More

This place has consistently great service. I got my car back fully repaired and clean. It’s always a great experience. I got my car back fully repaired and clean. It’s always a great experience. More