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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,002 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,002 reviews

April 29, 2024

Very shady business practices. Pay close attention to your finance contract. They will rob you. More

by S. Maneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
R105432 finance person , Gillman Acura
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May 01, 2024 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

Helpful
April 28, 2024

Transaction was very smooth and easy. Excellent experience. Sales person and finance lady were super. More

by Psbs_5456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 01, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to review Team Gillman Acura. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

Helpful
April 27, 2024

I had a 7AM appointment. They got me in and out in about an hour and a half. More

by Regyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
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Apr 30, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Regyan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Helpful
April 26, 2024

We have purchased two Acura's at Gillman and have always received excellent, courteous service. More

by jastanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
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Apr 30, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

Helpful
April 25, 2024

Easy to make online appointment, the vehicle was turned around in 40 minutes including a full inspection, very professional and efficient. More

by Phil_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 30, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone, Phil. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

Helpful
April 22, 2024

Rebecca is always so helpful and efficient. Highly recommend her and the Gillman staff. Five stars! More

by ashorder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 24, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that Rebecca could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

Helpful
April 21, 2024

Ace was easy to work with and very knowledgeable about the vehicle. He helped me get the customized seat covers that I wanted, too. More

by Southern Cross 66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 23, 2024 -

Gillman Acura of North Houston responded

Thanks for your outstanding review! We're very happy to hear that Ace was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

Helpful
April 18, 2024

good service staff and very ecperienced mechanis, they konw exectly what should be done right and effectively. More

by michael kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
johnathan, Gillman Acura
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Apr 22, 2024 -

Gillman Acura of North Houston responded

Michael, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

Helpful
April 18, 2024

The people here are warm, friendly very professional and they make you feel like you are a part of the team, my car service was very detailed and the video was a plus. I will continue to do work with the Gi More

by kasicarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 22, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

Helpful
April 17, 2024

Miguel is the best. Very courteous and helpful with all my concerns. Very nice guy More

by Fowlkesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 19, 2024 -

Gillman Acura of North Houston responded

Hi, and thank you for this great review! We're happy to hear that Miguel took care of you! He is a great asset and we appreciate all that he does. Sincerely, The Gillman Acura Team

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