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Gillman Acura of North Houston

Houston, TX

4.9
1,431 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,431 reviews

October 19, 2026

Dealership looks clean every time and when I arrive and there's some one to help you. More

by jazzyhill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean Navarrete, Gillman Acura
Oct 20, 2026 -

Gillman Acura of North Houston responded

Jazzy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

October 19, 2026

I always have a great experience at Gillman Acura of North Houston!! I usually go to Rebecca and she has been a pleasure to work with every time! More

by ktle1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 19, 2026 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team, and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

October 16, 2026

We were from out of town. Everyone was friendly and very helpful. We were in and out in 1 hr with them having to change the battery More

by Ktberniard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 16, 2026 -

Gillman Acura of North Houston responded

Thanks for your perfect review! We're glad to hear that our team was friendly, helpful, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

October 08, 2026

Raejean Navarrete was my service consultant, and she was incredibly helpful throughout the entire process. Although my car had to remain at Acura for over a month to have the A/C repaired, Raejean was profe More

by mahalet
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 08, 2026 -

Gillman Acura of North Houston responded

Thank you for writing about your visit with us, Mahalet! We are happy to hear that Raejean was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Gillman Acura Team

October 07, 2026

Excellent service as always. Polite service desk and delivery of completed work was on schedule as told it would be done. Loaner car was provided as promised with no problems. T More

by Barbkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 08, 2026 -

Gillman Acura of North Houston responded

Thank you for taking the time to submit this awesome feedback, Barb! Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. We look forward to seeing you again in the future. Sincerely, The Gillman Acura Team

September 26, 2026

My service representative Kwadjo is always a pleasure to work with. Knowing the size of my family offered me a bigger sized loaner vehicle however I told him the sedan works fine as we had another vehicle. More

by Conrad Bonsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 26, 2026 -

Gillman Acura of North Houston responded

Conrad, we are pleased to hear that you had an excellent experience with Kwadjo and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Gillman Acura Team

September 23, 2026

This dealership, I’m talking about Ray Jean, knows how to treat you her knowledge, readiness to help you in anyway possible is incredible, you feel you can trust her and she’s not trying to pull the wool ove More

by Weebit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Jean, Gillman Acura
Sep 24, 2026 -

Gillman Acura of North Houston responded

Thanks for your perfect review! We're glad to hear that Ray was knowledgeable and ready to assist in any way possible! Our team strives to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

September 03, 2026

They are always kind and considerate, I don’t get that rushed feeling from them, when I’m at the counter it’s all about me at that time . Rae Jean is my go too girl. She’s the greatest ‼️ More

by Weebit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae gene
Sep 04, 2026 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Gillman Acura Team

August 28, 2026

They did a good job and kept me informed of the progress along the way. More

by j.day72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 29, 2026 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback, and we will share it with the team. Thank you, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Gillman Acura Team

August 27, 2026

Service Department is highly efficient and friendly. The technician provides a video of the work being completed and any recommendations for additional service. Garrett Schultz provides status updates More

by jmlawrence50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 28, 2026 -

Gillman Acura of North Houston responded

We are truly grateful for this awesome review! We are thrilled that Garrett was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Gillman Acura Team

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