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Gillman Acura of North Houston

Houston, TX

4.9
1,007 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,007 reviews

February 23, 2023

Excellent service and communication, it was a minor but complicated repair but they got it done More

by Cynosure
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mar, Gillman Acura
Feb 28, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

February 22, 2023

Great customer service. Miguel, my cs sgt, was great, professional and knowledgeable. My car was completed in a timely manner More

by lmholzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Feb 27, 2023 -

Gillman Acura of North Houston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

February 22, 2023

Service advisor is knowledgable and already prepared when customer drops car off. Keeps customer informed to progress of work. More

by W.Matthias.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 27, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our staff does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

February 19, 2023

Obtained very good service. Sales person and her manager were very polite and willing to work with me on any issues I was concerned of. More

by Stan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
N/a, Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

February 19, 2023

Good service; friendly staff ; service rep-Anthony good to work with. Timely service; diagnostics fast and accurate More

by Billiejlee54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names , Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you for the awesome feedback! You're right, Anthony is an excellent service representative and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

February 18, 2023

Rebecca Bales And Londell we're both amazing I felt like a vip in there hands..Londell the gentleman that picked up my car has excellent customer service very nice and professional.. thank you to the mechan More

by Ramonahinds1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Londell and Rebecca , Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

February 17, 2023

Highly recommend Ron as a service writer. Excellent customer service. Work was performed as expected in the quoted timeframe. More

by alicia_haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ron does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

February 15, 2023

Great experience. Car runs great. Good atmosphere in the customer waiting area. Wish the coffee maker and carwash worked. More

by Prgotsch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 21, 2023 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

February 13, 2023

The team at Gillman Acura was very responsive and made the purchase very easy. Would recommend. More

by richard.binzley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

February 12, 2023

Rob Zullo was very helpful in facilitating my deal. All of my questions were answered and he was patient with me through the process. Marco in Finance (I hope that the right name) was also helpful an More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

Andrew, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

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