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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,428 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,428 reviews

March 26, 2024

Very professional and got my son's car fixed with minimal delay. The car looks like is was the day we bought it. More

by soignet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Mar 28, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are glad we could get your son's car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

March 24, 2024

Professional, did not pressure me, throughly explained features and models of the RDX, everything with my purchase went flawlessly. More

by Linda
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Mar 26, 2024 -

Gillman Acura of North Houston responded

Linda, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Team Gillman Acura. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

March 23, 2024

Professional. Good with followup with questions and issues. Acura dealerships need to be able to share maintenance information. As it is now, it’s up to the cus More

by Jimemale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 26, 2024 -

Gillman Acura of North Houston responded

We would like to thank you for sharing this review, Jimemale. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Gillman Acura Team

March 23, 2024

Great overall experience! Friendly, knowledgeable and professional staff were extremely helpful. All of my many questions were answered and I felt comfortable with my decision More

by Rhartman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Ian, Masum, Gillman Acura
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Mar 26, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

March 23, 2024

Big thank you to Rebecca always giving me good service and I don't live close by I go out cause I always get good service and don't feel like they are trying to screw me . More

by sarojas79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Is my service person, Gillman Acura
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Mar 26, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Gillman Acura Team

March 22, 2024

Excellent teamwork ,good facilities,convinent location. got my car done on time and on budget More

by Ashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Print
Mar 26, 2024 -

Gillman Acura of North Houston responded

To say thank you is not enough, Ashok! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

March 22, 2024

Great job and great service! Very helpful and great at communicating! Highly recommend! Garrett was great to work with. More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett and Bob, Gillman Acura
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Mar 26, 2024 -

Gillman Acura of North Houston responded

We really appreciate the kind recommendation, Traci. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Gillman Acura Team

March 20, 2024

Miguel and the Service Department treat me very well when I’m there for service. More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr.
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Mar 22, 2024 -

Gillman Acura of North Houston responded

Hi Ron, and thank you for this great review! We're happy to hear that Miguel and our team took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Gillman Acura Team

March 20, 2024

Very customer oriented! My service advisor Ron Mercado is very professional and is alway helpful and courteous! The best! More

by Pelley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mercado
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Mar 22, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

March 20, 2024

Always does a great job when it comes to taking care of my vehicles. I highly recommend them from sales to service. More

by Acura Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Print
Mar 22, 2024 -

Gillman Acura of North Houston responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Acura Team

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