Gillman Acura of North Houston

Raheem, was friendly and fast in getting our car. We have been working with another dealers for a week to get the car. And they kept ous waiting and waiting. But with Raheem, he just told us what we n have been working with another dealers for a week to get the car. And they kept ous waiting and waiting. But with Raheem, he just told us what we needed and we came to look at the car and took it home. Great job Mr. Drummonds Thank You!! have a happy X-mas More

We enjoyed our experience at Gillman Acura. Raheem was very helpful and friendly. We found a great car that met all of our needs and expectations. very helpful and friendly. We found a great car that met all of our needs and expectations. More

Raheem did a fantastic job in making sure my wife and I were satisfied with our purchase and in getting us a competitive deal. We will certainly be back to Gillman Acura for service and future purchases, were satisfied with our purchase and in getting us a competitive deal. We will certainly be back to Gillman Acura for service and future purchases, and wish to thank the staff at Gillman for their friendly professionalism and commitment to customer service. More

This is the 3rd Acura TL I have purchased from Gillman Acura. I have been extremely satisfied with my treatment before, during and after the sale. I had dealt with John Eagle Acura in the past, but it has Acura. I have been extremely satisfied with my treatment before, during and after the sale. I had dealt with John Eagle Acura in the past, but it has definitely been worth the drive to maintain my relationship with Gillman Acura. BTW-My very first visit to Gillman Acura was through your body shop with a friend whose RL was being reassembled after a front end collision. I was shocked and amazed by the cleanliness of the facilities. My mind was made up !!! More

Overall a positive experience. I felt no pressure. I wanted the buying experience to be as quick as possible and Linda and the others involved recognized this and made it an efficient process. I was ab wanted the buying experience to be as quick as possible and Linda and the others involved recognized this and made it an efficient process. I was able to communicate via email and brief phone calls which made it much better than spending a lot of time at the dealership. Linda was very knowledgable of the car and its features which made it easy to ask questions. More

When I contacted Shannon Taylor he was kind and eager to help me. I told him what I needed in a vehicle and my price range and he did exactly what I asked for. Most of the time I hate dealing with any type help me. I told him what I needed in a vehicle and my price range and he did exactly what I asked for. Most of the time I hate dealing with any type of sales person because they just want to make a sale and try put you in something that you don't want or like. I didn't have that feeling or experience with Shannon Taylor. Thank you so much. More

Raheem and Doug (business manager) were both fantastic. I would definitely recommend them to my friends. I was not prepared to purchase a new vehicle but was forced to due to an accident that totaled my 2008 would definitely recommend them to my friends. I was not prepared to purchase a new vehicle but was forced to due to an accident that totaled my 2008 TL. Even though I was not happy about the purchase to begin with, it turned out to be a very good experience. More

Two issues, the 150 point Gilman check did not identify a problem with the air conditioning which there was an obvious problem. Made preparations in advance after looking at the truck in the lot to test driv problem with the air conditioning which there was an obvious problem. Made preparations in advance after looking at the truck in the lot to test drive '07 F150 and upon arrival, salesman had truck cleaned and brought up front and after sitting in it for 5 minutes waiting for the AC to cool down, it never did and had to come back the next day for the test drive with guarantee that no problems with AC. Two months later the AC must have obvious leak becasue AC would not blow anything but warm air. Had to add freon and hope that this is not something am going to have to have serviced or constantly having to charge up and/or repair/replace. Not much confidence in something that the dealer obviously was trying to promote as a major benefit (150 point inspection) and used to try to increase customer confidence in the purchase - unfortunate fact. Salesman verbally promised an owners manual would be provided as part of our purchase agreement since there was not one that came with the vehicle. After 3 months, several phone calls and emails, I still have not received the owners manual and thought I would share this with you and express my disappointment. It may one day show up in the mail but have had to send my daughter off to school and hope she does not have need for the owners manual to try and figure out something with the truck before I can get her one. I've pretty much given up on the dealer and should have known that after 2 wks time that it was never going to be provided as promised. Timothy Dunn More

Great customer service. Raheem far exceeded my expectations. Not only did he fight hard to get me the right price, he was readily available to answer all my questions. Thanks Gillman, THANKS RAHEE expectations. Not only did he fight hard to get me the right price, he was readily available to answer all my questions. Thanks Gillman, THANKS RAHEEM. Though this deal did not go through because of financing issues on my part, Raheem was so professional about it. Will definately come back when things look better on my side. Akwasi More

I appreciated the time that Raheem took when discussing the vehicle as well as financing options. He helped to ease my mind throughout the process. the vehicle as well as financing options. He helped to ease my mind throughout the process. More