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Gillman Acura of North Houston

Houston, TX

4.9
998 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 998 reviews

November 12, 2022

We recently moved to Houston and we needed to take my wife’s car in for service. The process was smooth and very timely. More

by martel.graham82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

November 11, 2022

This is my third car purchased at this dealership and I always bring them here for service as a result of the outstanding customer service and the excellent treatment provided by the service advisors. More

by alvaromeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

November 10, 2022

Team Gillman Service is the best! Ron always treats me like with kindness and is very accurate on the length of time the service will take. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Ron in Service., Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Maria, we appreciate your kind words about our service team. Thank you for choosing Team Gillman Acura for your vehicle needs. Sincerely, The Gillman Acura Team

November 08, 2022

Good service from our service point of contact. Work done timely and complete. Communication timely. More

by Jtzdansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 08, 2022 -

Jtzdansky responded

Good service and very timely for completion of work.

November 08, 2022

I appriciate Gillman Acura of North Houston for their friendly, customer service focused attention. I have been a returning customer for decades. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 14, 2022 -

Gillman Acura of North Houston responded

Hi Nat and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Gillman Acura Team

November 06, 2022

I was scheduled to bring my car in on Friday but when Rebecca realized on Thursday that she would not have a loaner. She called and asked to send someone to get my vehicle and bring it back. Seeing as my More

by Mbush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Gillman Acura Team

November 06, 2022

The personnel is polite and respectful. All services are done in a timely manner. The service is well explained and the provided video explains all the work done to your car. More

by betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thanks for your perfect review, Betty! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

November 04, 2022

The service was great. The staff were friendly and efficient. I’m very happy with my experience. More

by carolpetroroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thank you for this excellent review! Sincerely, The Gillman Acura Team

November 03, 2022

From the minutes you walked in to the minute you walked out, everyone made you feel comfortable. No pressure. My salesman , Masum Ahmed, was very helpful and straightforward with us. Quality product matc More

by thehangfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masum Ahmed, Gillman Acura
Nov 08, 2022 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

November 01, 2022

We were helped immediately and courteously. We were shown exactly what we were interested in by a salesman that new his inventory well. There was a full explanation of extras if we wanted, but More

by Slorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 04, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to submit this awesome feedback! Sincerely, The Gillman Acura Team

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