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Gillman Acura of North Houston

Houston, TX

4.9
1,001 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,001 reviews

October 24, 2022

Always very professional but personable. I feel well taken care of and never wait around. Waiting room is very comfortable as are the restrooms. I never feel dumb no matter what I ask. Wish More

by S_e_erlandson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 27, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

October 22, 2022

Ron and the whole staff today were great ! Even though it was a very busy day there today, Ron and the maintenance team took care of me in a snap! Great job like always! More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

October 21, 2022

The Service Dept. and Serviceman, Ron Mascardo, are awesome. Give them a try, you will not be disappointed. More

by Sollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

October 21, 2022

My second Acura and Gillman continues to do an excellent job taking care of my RDX. More

by Mckmorrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

October 21, 2022

They have excellent customer service and they will definitely inform you any details about the vehicles. More

by cwmwayne713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace and the manager , Gillman Acura
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

October 17, 2022

Service department is exemplary; the sales department leaves a lot to be desired! Service is about satisfying the customer. Sales is all about getting your money. More

by txputz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 20, 2022 -

Gillman Acura of North Houston responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Gillman Acura Team

October 17, 2022

It has been wonderful to work with Gillman for the installation of a hitch and crossbars on my MDX. They are so responsive and friendly! More

by karenduffy555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Oct 20, 2022 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

October 16, 2022

Had a small fender bender accident & brought my Subaru in for collision repairs. Gillman Acura was fast, professional, and extremely courteous! My car was fixed quickly, they took care of dealing with the More

by On the road again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist/insurance coordinator and the repair overseer were the BEST!, Gillman Acura
Oct 19, 2022 -

Gillman Acura of North Houston responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Gillman Acura Team

October 15, 2022

My service advisor Anthony was great and the service provided exceeded expectations. My advisor kept me constantly informed with updates during my wait and went out of his way to make sure it was a ple More

by cherbein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Oct 19, 2022 -

Gillman Acura of North Houston responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Gillman Acura Team

October 15, 2022

When I visited the dealer they had the vehicle I was looking for quickly the sales rep helped me answer all my questions and made it easy for me to keep moving forward with the deal. Highly satisfied. More

by onivermendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Leon , Gillman Acura
Oct 19, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

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