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Gillman Acura of North Houston

Houston, TX

4.9
1,018 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,018 reviews

October 30, 2022

Very efficient . Easy to make an appointment. Very knowledgeable service advisor. Not much wait time More

by Bubbiecampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

October 30, 2022

Quick, friendly, upfront, patient. They will work with you. Doesnt fit the stigma, We dropped of our vehicle, got work done, and when we picked it up, the light came back on. There was More

by rodrigoantonio93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Nicholas, Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Rodrigo, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

October 29, 2022

I have been very pleased with the service I have received. Everyone went out way to help me, especially Robert and Ian. More

by sbharre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

October 28, 2022

I always receive great customer service at Gillman Acura. When I leave there, I always feel good about having my car taken care of at Gillmans. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo always gives great customer service, Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

October 26, 2022

Took my car in since the check engine light started flashing. From the estimate to the work they were very clear up front on the costs, which were a little high, but what you expect from getting servic More

by kojiro82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Villarreal
Oct 31, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

October 26, 2022

I have always had excellent service for both Acura’s I have owned. Thank you, Garrett. More

by patsy_griggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Oct 31, 2022 -

Gillman Acura of North Houston responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Gillman Acura Team

October 24, 2022

Fast efficient service. Received video is work being done on my car. Overall a great experience More

by bfta350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Anthony , Gillman Acura
Oct 27, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

October 24, 2022

Always very professional but personable. I feel well taken care of and never wait around. Waiting room is very comfortable as are the restrooms. I never feel dumb no matter what I ask. Wish More

by S_e_erlandson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 27, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gillman Acura Team

October 22, 2022

Ron and the whole staff today were great ! Even though it was a very busy day there today, Ron and the maintenance team took care of me in a snap! Great job like always! More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

October 21, 2022

My second Acura and Gillman continues to do an excellent job taking care of my RDX. More

by Mckmorrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 26, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

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