Gillman Honda of Fort Bend

Worst experience of lies and decent from management. Management decided to sabotage a disabled woman with a fixed income. Actually with no income waiting on disability to be approved through social secur Management decided to sabotage a disabled woman with a fixed income. Actually with no income waiting on disability to be approved through social security. I went in and bought my car cash off the lot, this was right after I was bought out of the house through my divorce. I had nothing to drive. A sweet, professional young man was working for this dealership at the time and I we went to him and bought a Honda Accord 2009. Looked great drove great I thought it was awesome first day I have a blowout. And then a day later the windshield mirror fell off of the windshield. I cannot get ahold of the manager of a assistant manager or anybody to approve them to put a new windshield mirror up. They sold me a warranty that quote-unquote I was getting family/employee discount through my the dealership approved by manager.. And it covered bumper to bumper warranty. Of course not the maintenance that was on me. But every time I have taken my vehicle there to be serviced they want to charge $140 diagnostic fee! Stupid and ridiculous. I'm handicapped I received a very small amount of money per month that is why I bought the car cash and wouldn't have to worry about payments. Every time I take it in that warranty doesn't cover it. I cannot get a manager or any and I need to return my call I spent almost $2,000 on that so I was told," bumper to bumper warranty." There's always an excuse for these people not to answer me. xxxx they even got my name on the title wrong, can't get anyone to answer to that either. Unfortunately and probably obviously my dalesman has quit since then. For a good reason I'm sure! but I have only had my car for a year exactly and it has so many problems and it's just ridiculous! I will never buy a car from gillman Honda fort Bend ever again! Like I said they are taking advantage of good people especially elderly disabled people I STILL Don't have a drunken rearbeiw mirror! Several things were to be fixed on what they call a "WE OWR' and since dalesman is gone. Bounced around to do many people. And get NOWHERE? I was robbed by fort bend gillman Honda in broad daylight! Shame shame Sheme I was even told my oil changes were free and detailing, unlimited. Free. But nope. Not that either More

Dishonest sales tactics I have purchased numerous new vehicles from other dealerships and have never been mislead as horribly as I was today. I was given a quote in writing a I have purchased numerous new vehicles from other dealerships and have never been mislead as horribly as I was today. I was given a quote in writing and verified by text from the salesman only to be told that the price had changed an hour later. Then I try to speak to the General Manager and he is conveniently at lunch then with customer meetings all afternoon when I tried calling back. People like these are the epitome of slimy car salesmen. Maybe tomorrow the GM will have time to take my call but definitely not going to hold my breathe. Looks like I am buying from one of the reputable dealerships that warned me about this type of shadiness. More

Extremely deceptive I went to originally go look at civic and test drive, and decided to go forward with the purchase since they said they would match my trade, I go into I went to originally go look at civic and test drive, and decided to go forward with the purchase since they said they would match my trade, I go into finance and we had a different number for the vehicle and the trade that was agreed on, plus they added some extra things that I didn’t ask for. Do not buy from this place, and do not work with Keith, or Charles. More

CREEPY SPAM Wow! I literally got an email from Kendrix Williams saying: "Good afternoon! I see that you opened my email but did not respond. Are you no longer Wow! I literally got an email from Kendrix Williams saying: "Good afternoon! I see that you opened my email but did not respond. Are you no longer interested in purchasing a vehicle?" When asked to stop, he kept pressuring to see if I wanted to buy a car. This is so creepy! DON'T DO BUSINESS WITH THEM. More

Honda Finance Discrepancy - Lack Follow Through In rolling a lease on '15 CR-V to '18 model, I surrendered 3 mos early with agreement that last 3 months be paid by dealership to Honda Financial. N In rolling a lease on '15 CR-V to '18 model, I surrendered 3 mos early with agreement that last 3 months be paid by dealership to Honda Financial. Not done. Awaiting contact from Gillman FB, as Honda Financial/lease company billing me due to the lack of follow through related to my agreement. I have left my contact info on Arturo's voicemail. Please call me to settle. This is my 4th vehicle leased through this dealership. Different staff have not offered the customer service & follow through I returned more than 50 miles for- please help. Thanks. More

Never buy here be aware I was there to buy a used SUV that they had still posted at their website, I drove 45 min. To go there and to realize that according to them they JUST I was there to buy a used SUV that they had still posted at their website, I drove 45 min. To go there and to realize that according to them they JUST SOLD IT (sure) well I started looking at the other cars they have on the lot and I found one that was priced at $2500 and I asked them for the key to drive it ... after 30 min waiting, they told me SOME EMPLOYEE WAS PLAYING with that truck and posted that price with the dealer window stickers and everything, so I asked if I could speak with the manager.. ohh lord the meanest, irrespectful person in there he made me wait there another 20 min to say “what do you want me to do “ come on , and insinuate that if I knew how much those car cost and said yeah you were here to buy a cheap car !!!! So mad . Oh I have pictures that proves everything never buy here SCAMMERS, LIERS More

Sold a lemon I would not recommend them to anyone searching for a vehicle. I was sold a vehicle with a non-working sunroof and was told it was a fuse and it would I would not recommend them to anyone searching for a vehicle. I was sold a vehicle with a non-working sunroof and was told it was a fuse and it would be fine so I bought the fuses and the sunroof still did not work come to find out it was both motors that were out and not to mention that when it rains it leaks through the light fixtures above and on the floors. When I spoke to manager was no help either. More