Gillman Nissan of Fort Bend

Managing the Risk of Buying a Used Car Making large purchases is scary to me! It was time for our family to purchase another vehicle and we had a certain price range which meant we were get Making large purchases is scary to me! It was time for our family to purchase another vehicle and we had a certain price range which meant we were getting a pre-owned car. I spent days on car buying apps finding “great deals”. But when it checked into the seller information I was less than assured that I would be dealing with someone trustworthy. I decided to go to Gilman Nissan because of a friend’s recommendation. I felt that purchasing a used car at a new car dealership was a wiser decision for us. As I walked into the door I was greeted by sales person Suman Kumar. Within a few minutes, after evaluating what I was looking for, he showed me the car I ended up purchasing that day. For the record, on the car buying app it was listed as a “good deal”. Buying a used car is risky business but it is all our family can afford. We found a car we love and spending time with Kumar and Roger Jimenez, the Finance Manager, gave me peace of mind that we have a good car with very little risk! Thank you Kumar and Roger! More

Bad Experience I bought a used car from this dealer in January 2019, I paid for the car and told them to clean the car and I will come tomorrow to pick it up, I went I bought a used car from this dealer in January 2019, I paid for the car and told them to clean the car and I will come tomorrow to pick it up, I went there the next day the car was not clean I brought the car home and found a birthday card and a tax return with all the information of the previous owner and the drivers manual of Ford Explorer while my car was Toyota, that shows how responsible they are. After a thousand mile of driving the oil change light came up, while it supposed to go for 5000 miles. I purchased gap insurance with this car the next day when I celled my insurance company to add the car, my insurance company sold me the gap insurance at a much lower price, I called the dealer to cancel the gap insurance in January, it is May and it is still not done, I went to the dealership twice, called tens of times, left messages, I always get the reply that they are doing it and will be done today. I am very frustated, More

Smooth Sale Recently purchased a new car from here. Go see Garson. He is an awesome salesman. Deal was smooth and pleasant. Nice to walk in a place and feel we Recently purchased a new car from here. Go see Garson. He is an awesome salesman. Deal was smooth and pleasant. Nice to walk in a place and feel welcomed and treated like family. Thank you 😊 More

Go See Francois Recently bought a car from Francois. Great experience. If you need a car go see Francois. Gillman Nissan is the best dealership. Go see Francois Recently bought a car from Francois. Great experience. If you need a car go see Francois. Gillman Nissan is the best dealership. Go see Francois More

Awesome customer experience Anson Massey and Zeb Poindexter wear to the best sales people have worked with. I was able to walk in pick up my car and walk out. Finance provided ma Anson Massey and Zeb Poindexter wear to the best sales people have worked with. I was able to walk in pick up my car and walk out. Finance provided many options for me to look at but they were patient and explain to each and every one of them it was an amazing experience. I highly recommend you ask for Anson or Zeb to help take care of you. More

Aaron Mathews is awesome. I brought my car in to have it serviced Aaron and Kate were so amazing they took care of everything and made it simple as can be. I highly recommend t I brought my car in to have it serviced Aaron and Kate were so amazing they took care of everything and made it simple as can be. I highly recommend them for the service More

Scammers I live out of town. It’s a 3 hour drive. I found a certified preowned (CPO) Nissan online and arranged a trip to drive, and hopefully buy the vehicle. I live out of town. It’s a 3 hour drive. I found a certified preowned (CPO) Nissan online and arranged a trip to drive, and hopefully buy the vehicle. We had already discussed the drive out price. I made the trip, then the price suddenly changed, and I had to haggle for 45 minutes just to get the originally agreed upon price again. !BAD BUSINESS! Strike one. Then there was a broken sunglass holder in the truck that was strategically placed so customers wouldn’t notice. I found it on the test drive and was told they’d have the service department repair it. Then later was told they wouldn’t because I wouldn’t pay one of the bogus fees they tried to tack on to our originally agreed upon price. It’s a $260+ part I’d have to fix. !BAD BUSINESS! Strike two. Now we’re over 3 hours in, they bring me the keys and there is no keyless entry fob. “Oh no sir, this truck doesn’t have that feature.” I pull up the ad on their own webpage, it’s actually a “highlighted feature!” It’s also a lie. !BAD BUSINESS! Strike three. I end up getting my down-payment back and walking on the deal. They tried to sell me another CPO truck, but the tires were almost bald and it wouldn’t start, dead battery. So much for that 167 point CPO inspection! Do not trust these scammers. Their word is no good. This business tarnishes the Nissan brand. More