
Gilroy Chevrolet
Gilroy, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 60 reviews
The salesman Kevyn told me I could come in and get the missing front license plate bracket and the second set of keys to the Blazer I purchased. But now he won't answer me. missing front license plate bracket and the second set of keys to the Blazer I purchased. But now he won't answer me. More
Be sure to cross check your trade in value with KBB yourself. This dealership offer about 20% under trade in value based on my experience with them. You may be better off doing buisness elsewhere. yourself. This dealership offer about 20% under trade in value based on my experience with them. You may be better off doing buisness elsewhere. *update* the value given by the dealer is the lowest possible KBB value. We were trying to trade a new vehicle with under 5k miles and their offer was below the "fair" condition (about a 8k dollar difference). Be sure you check your KBB before allowing these folks to take advantage of you. More
Fine. Too bad no water in dealership. Other wise every thing went well. Salesman always ready to help Too bad no water in dealership. Other wise every thing went well. Salesman always ready to help More
Great service they always do such a great job fast an friendly happy all around thank you friendly happy all around thank you More
I had an 8:30 service appointment which should have taken 1-2 hours. I arrived at 8:20 am and there was only one other customer there working with another service person. My advisor promptly assisted me, a 1-2 hours. I arrived at 8:20 am and there was only one other customer there working with another service person. My advisor promptly assisted me, and my vehicle was taken back immediately. I was a wait person and unfortunately, I was there for 4 hours for a general service which should have been only an hour or two max. It's clear that staffing has been decreased, definitely not as it was on my 16 past visits. I even asked if they had technicians out ill because the service was taking such a long time. I miss the management under José Lopez Jr. After an hour we decided to use the curiosity service to Sandi's restaurant, thinking, enjoy a hot breakfast and our vehicle will be ready upon our return. No such luck, it was another 2 hours wait upon our return. Over 4 hours for an oil change, tire rotation and recalibrate my tire sensors? Very poor slow service. The service staff is absolutely helpful, friendly and wonderful. This is why I keep coming back, besides loyalty to the dealership where I purchased my Tahoe. More
My appointment was scheduled for 8 am to get a 30000-mile service, which was estimated to take up to 4 hours. Additionally, I asked them to check the rear door of my vehicle, as it sometimes doesn't open or service, which was estimated to take up to 4 hours. Additionally, I asked them to check the rear door of my vehicle, as it sometimes doesn't open or close properly, causing inconvenience when I need to put my wheelchair in the back. However, instead of receiving the 30000-mile service, they only performed a regular service which included an oil change and tire rotation. I'm left wondering what happened to the transmission fluid and lubricant change, as well as the inspection of the rear door. Moreover, it took them four hours just for a regular oil service, which seems excessive. Considering that the purpose of conducting a survey is to enhance customer service, I'm not sure if this experience reflects any improvement in your service. More
unprofessional, not trust worthy, They called me to schedule an appointment to go look at a car THEY had xxx in every car sales website, local pages, we get to dealership and not only they didn't seem schedule an appointment to go look at a car THEY had xxx in every car sales website, local pages, we get to dealership and not only they didn't seem to care to help us out, even thought I was given a "GOLD" code for appointment but the car we went to look for: 1st they had no idea of the car we were looking for 2nd: the car was sold 3rd: the car was at the shop getting a new transmission, at least get your stories together, we left very dissapointed and this is after putting a long shift at work and driving over 30 miles, im glad we were able to find the right car at a local dealership that treat us like real costumers, I'm glad my bussiness and money went to people who really care More