Gilroy Chevrolet

Had a great experience with the entire staff making my purchase a very easy seamless process. purchase a very easy seamless process. More

The staff was great and this was one of the easiest no stress docs signing process I’ve ever experienced at a new car dealership. From the sales staff to the financing staff it was stress free stress docs signing process I’ve ever experienced at a new car dealership. From the sales staff to the financing staff it was stress free More

Mr Camacho my service guy did an excellent job with keeping me informed about my service. keeping me informed about my service. More

They have excelente costumer. . love the way they tell you about your car.. the employees take there time to explained about the service . love the way they tell you about your car.. the employees take there time to explained about the service More

Dealership was easy to work with for service once the phone was answered. Calling in to get somebody to answer the phone has been a challenge. phone was answered. Calling in to get somebody to answer the phone has been a challenge. More

Review: ⭐☆☆☆☆ I would give zero stars if I could. I took my 2024 Cadillac Lyriq into Gilroy Chevrolet for a simple issue with a rear light that was working intermittently. What should have been a str I took my 2024 Cadillac Lyriq into Gilroy Chevrolet for a simple issue with a rear light that was working intermittently. What should have been a straightforward fix turned into an absolute nightmare. My vehicle sat in their shop for over 30 days while the service department fumbled around trying to figure it out. The worst part? Not once did anyone from the service department call me with an update. Every time I wanted to know what was happening, I had to reach out myself. The lack of communication was beyond frustrating. On top of that, there was no apology, no compensation, and no accountability for the massive inconvenience they caused. This is by far the worst service experience I’ve ever had with any dealership. If you value your time, your car, or even basic customer service, avoid this maintenance department at all costs. More

Excellent service! Everyone's professional they go out of their way to make sure you understand everything. They explain everything very thorough. Everyone's professional they go out of their way to make sure you understand everything. They explain everything very thorough. More

The salesman Kevyn told me I could come in and get the missing front license plate bracket and the second set of keys to the Blazer I purchased. But now he won't answer me. missing front license plate bracket and the second set of keys to the Blazer I purchased. But now he won't answer me. More

Be sure to cross check your trade in value with KBB yourself. This dealership offer about 20% under trade in value based on my experience with them. You may be better off doing buisness elsewhere. yourself. This dealership offer about 20% under trade in value based on my experience with them. You may be better off doing buisness elsewhere. *update* the value given by the dealer is the lowest possible KBB value. We were trying to trade a new vehicle with under 5k miles and their offer was below the "fair" condition (about a 8k dollar difference). Be sure you check your KBB before allowing these folks to take advantage of you. More

Appt was 10:30 was was not done till 3 I wanted the whole time time More