Back

Girard Ford

Norwich, CT

4.6
220 Reviews

450 W Thames St

Norwich, CT

06360

Directions

By Type

Showing 220 reviews

August 21, 2012

The dealership bent over backward to take our money, and the vehicle was very nice for the price. But the follow up was abyssimal. It took weeks to get the registration and getting ahold of people for ans More

by mcburdick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brendon Walsh
August 18, 2012

I came in looking for my first new car and I could not have asked for better people to work with. They were so friendly and helpful and did not put any pressure on me at all. I would highly recommend this More

by chrissy90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Peter, Keith
August 16, 2012

The people at Girard Ford are great. They were very pleasant to work with and made buying a car very easy. They didn't pressure me into anything, and talked to me like a normal person, not just another More

by antarcher13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Fisher
August 10, 2012

I was given, what I now know was a sales pitch,even after I repeatedly said making the payment for the scheduled time was going to be a hardship, I was to return in 6 months to have my car payment lowered or More

by AliB
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Al Fisher, Mr. Brown, Keith
August 05, 2012

that was a good experience for me to work with ford girard emplyees,like sales man, managers and techniciens.This is the first times i drive a ford car and so far i'm appy with my car i wish ford autos More

by gamax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael collins
July 22, 2012

I came in Friday for my first service on my new Ford Focus. Jennifer was very helpful. When I returned home I noticed that the service department had forgotten to rotate my tires. I called Jennifer and More

by dogwalker62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Keith, Peter
July 16, 2012

Our salesman Art was wonderful. I did not feel pressured into buying a car. Wonderful car buying experience. He and the loan officer made us feel like we were the most important people of the day. More

by bevseeley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SALESMAN ART
July 08, 2012

Everyone at the dealership was friendly and helpful. Worked well to get me approved. Was satisfied and would return to look for another car when necessary. More

by rjc32563
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howard and Scott Menard
June 30, 2012

From day one when I made the first phone call to the dealership. I spoke with Miguel. He the information needed from me. I told him about the vehicle that I was interested in. I was nervous. Because I k More

by seley16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel DePina, Rodger Brown, Mr. Nye, Peter, The General Manager, And the Business Manager.
June 18, 2012

Girard service dept took me in with less than 4 hr notice for the 5,000 mile check-up and multi-point inspection. Print out of services was provided. More

by jimehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Arriaga
...
14
...