Girard Ford

Bought a new 2011 Fusion from them...though there for 5 hours, they were very courteous and worked to get me the best deal on my trade and financing. Have a warranty issue, so we'll see how that works out hours, they were very courteous and worked to get me the best deal on my trade and financing. Have a warranty issue, so we'll see how that works out later this week. Overall a good expierence, would go there again. More

I have done business with Girard Ford many times and each experience has been a positive one. Everyone is very helpful and accommodating and I know I'm getting great customer service and a good deal. experience has been a positive one. Everyone is very helpful and accommodating and I know I'm getting great customer service and a good deal. More

I bought a new Escape in November 2010. I've had reason to go for warranty service for two issues. Not easy issues! Bill was helpful, courteous, diligent, and a good advocate as we worked through the pro to go for warranty service for two issues. Not easy issues! Bill was helpful, courteous, diligent, and a good advocate as we worked through the problems. Both issues have been resolved to my total satisfaction. More

Girard Ford, These Guys & Gals are just super. Girard Ford, These Guys & Gals are just super. Always upbeat and courteous. Always helpful and quick. We like em so much we bring the donuts. ;>) Girard Ford, These Guys & Gals are just super. Always upbeat and courteous. Always helpful and quick. We like em so much we bring the donuts. ;>) I tell them what I want and walla, they get it for me. Its just that simple. I do all my business there. They are really friendly...... especially if ya bring the donuts. Prices are right in line with others or lower. And they get you a great deal on financing if you have to go that way. Their all a bunch of arm wrestlers but you can haggle them down and they will try to tailor the deal to your needs. They do got the coffee........... Scott Bailey CT More

I WENT TO GIRARD FORD FOR AN OIL CHANGE AND TIRE ROTATION. THEY WERE COURETIOUS AND EFFICIENT.THEY ANSWERED QUESTIONS ABOUT MY VAN AND WERE PATIENT. I WILL GO BACK FOR NEXT REQUIRED WORK ON VAN. GRE ROTATION. THEY WERE COURETIOUS AND EFFICIENT.THEY ANSWERED QUESTIONS ABOUT MY VAN AND WERE PATIENT. I WILL GO BACK FOR NEXT REQUIRED WORK ON VAN. GREAT PEOPLE TO WORK WITH. RAY KLIMASZEWSKI OWNER OF 2007 FORD FREESTAR VAN More

After purchasing a 2007 Focus as per their request I gave them a list of defects, out of three one was taken care. Their service department says all were checked and were ok. The solenoid on the truck still them a list of defects, out of three one was taken care. Their service department says all were checked and were ok. The solenoid on the truck still hangs up, and the speed control on the wipers still does nor work. Also the highbeam switch does not work. I have never received an paper on the extended warranty I purchaced, nor have recieved a spare key, even thoug I bought the key replacement policy, and requested a key from my salesperson. More

We bought a used car from them and everything went well until we tried to transfer the license plates from our previous car. The DMV informed us that the dealer had to transfer the plates. After repeated c until we tried to transfer the license plates from our previous car. The DMV informed us that the dealer had to transfer the plates. After repeated calls to the dealership, it took the dealer 4 business days to get this done. The DMV is 5 minutes from the dealership. Carl was very helpful finally getting this done. 4 days seems excessive to get someone to drive to the DMV (5 minutes away) and straighten this out. I realize the DMV is a pain to deal with, but it took them 4 days before they ever went to the DMV, which as I said earlier, is 5 minutes away. We put "YES" for recommending the dealer, but we will probably go to other Ford dealers in the area before returning here. More

Incredibly friendly and personable staff, kept me apprised of my car's status. I've been to this dealer several times for routine maintenance and they've always treated me well. Their prices are inc apprised of my car's status. I've been to this dealer several times for routine maintenance and they've always treated me well. Their prices are incredibly fair and made me a little ashamed to pay what I've paid in the past. I would definitely recommend this to my friends. More

Carl was great. I called the morning of and he was able to squeeze me in for an oil change in an hour and a half. When I arrived, no one was at the service desk but two other customers were also waiting. W to squeeze me in for an oil change in an hour and a half. When I arrived, no one was at the service desk but two other customers were also waiting. When Carl arrived at the desk he attended to the two customers that were already there. When he arrived back and was able to talk with me ( all together I had been waiting about 15 min at this point) Carltold me that for my patience I was going to get a free oil change. After handin over my key I sat and waited for about 45 min for my car. As promised my oil change was free but there were oil smudges on my car and the oil life of my car was not reset. Lucky for me I knew how to do this for an unsuspecting customer that would not know, their car would be telling them much sooner to get their next oil change than after resetting the oil life properly. More

My initial dealings were with Larry of internet sales. He is the reason I ended up buying my car with Girard. He was terrific, patient, and got back to me when he said he would. I traveled over an hour t He is the reason I ended up buying my car with Girard. He was terrific, patient, and got back to me when he said he would. I traveled over an hour to the dealership and when I arrived no one seemed to have any information about me. A number of people seemed to be involved in trying to get the paperwork, etc. in order. The entire process took much longer than it should have. Many of the staff were friendly and helpful. The car was in perfect shape. I'm not sure who decided who the person was to explain the workings of the car to me, but it turned out to be a very nice salesman who had only been with the company 2 weeks. He didn't have a clue as to how the car operated and my having been there so long, there didn't seem to be any one else left to take over. I would definitely buy another car from Girard and am sorry that I don't live closer, because the service dept. was very impressive. I feel I received a fabulous buy and I was given a generous amount on my trade in. More