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Girard Toyota

New London, CT

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209 Reviews

543 Colman St

New London, CT

06320

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209 Reviews of Girard Toyota

September 14, 2011

Had my Toyota Tundra service for and oil change.I had a appointment and i told Hillary i notice my trans was not shifting a couple of times.I was waiting for my truck for 5.50hrs.I was told that the trans More

by jcls1012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hillary Dexler
Sep 27, 2011 -

Girard Toyota responded

o Girard Toyota participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. we apologize for the miscommunication, and hope for the opportunity to serve you better in the future!

September 14, 2011

The salesman and the dealership were very quick and courteous with the purchase of my car. I would recommend the dealership to my friends and family. More

by rmeaike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vendola
September 11, 2011

I have just turned in the 2009 Corolla which I was leasing for a 2011 Corolla which I will be leasing. Kerry Greaves worked with me this time and in 2009. Once again, he was friendly, extremely helpfu More

by Martha Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Greaves and John Lamoureux
September 07, 2011

We were skeptical about buying a new car. After dealing with david morgan and his crew, we felt comfortable with the decision we made. no high pressure sales tactics. David asked what we wanted and what More

by Michael63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morgan
September 06, 2011

They lost my keys which had my house key attached and didn't understand why I was so upset. I felt the situation was handled poorly. Also I replaced the drive belt at 54,000 miles and again this time More

by diane1262
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ron
September 05, 2011

The car was prepared as I wanted it. The car features were explained well. The delivery went smoothly. The salesman was friendly and communicated via email and phone conversations efficiently. More

by jeff culp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian fisher
September 03, 2011

We have been Toyota owners for the past ten years and being a military family, we have been to many different dealerships for service. We brought our car in for an oil change/ tire rotation and we were More

by lbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
August 28, 2011

I thought all the people I came in contact with at the service deptmartment were all very friendly. That is one thing I look for when I need some type of service. Treat people as you would like to be tre More

by superjudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald Zastowsky
August 28, 2011

Very nice dealership, great people, nice facility, loved the free wifi and playroom for my kid, good recommended services (but they don't bullshit you and tell you you gotta get this done now or your car wi More

by daraidiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Drexler, Thomas Somthing-or-other (the tech)
August 25, 2011

I found a vehicle through the Girard Toyota website and dropped by to test drive it. Everything looked good except for the fact that one of the brakes screeched slightly, the check engine light was on (due More

by BattleDingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vendola et al.
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