Girard Toyota

Had a great experience buying a used car. Everyone was helpful, especially John in finance. Would definately return when I need to purchase another car! Kristie Scott, Salem, CT helpful, especially John in finance. Would definately return when I need to purchase another car! Kristie Scott, Salem, CT More

When I called to make the appoinment I specifically requested to have my oil changed and to have my battery tested and replaced if necessary. When I came to drop my vehicle off the technician asked me requested to have my oil changed and to have my battery tested and replaced if necessary. When I came to drop my vehicle off the technician asked me what time I needed my vehicle back. It was 08:15 in the morning and I stated I needed it back at 10:00am. At that time I presented a coupon from Toyota for $39.95, which included the oil change, brake inspection, tire rotation and fliud inspection. When I returned at 09:50 I was not greeted by anyone. When I inquired about my vehicle I was told that the estimate would be over $700.00. I was also told my power steering fluid was contaminated and the system required flushing. Was this before you really knew about the recall? In addition I was told I needed rear breaks. The vehicle only has 35,000 miles. After declining the brakes and power steering fluid flush, I was told the oil change was completed but they still had not replaced the battery even though that was part of my original request. So with that said it was another hour before I drove out of there. I am disapointed in the service, prices and unavailability of getting recalls taken care of in a timely fashion. Your prices are outragous and you never offer a free oil change. the only person I saw was the technician that signed me in on Saturday 11/10/12. I am not sure of his name. More

These guys are honest. Simply put. They gave me an assessment of my vehicle and told me what was wrong. Ron took into account my budget and helped me make responsible decisions about what to fix on a assessment of my vehicle and told me what was wrong. Ron took into account my budget and helped me make responsible decisions about what to fix on a timeline that was in keeping with my fInancial situation. I will be a return customer. More

Car Service Inc (Girard's Body Shop) takes great pride in their work, and it shows! My 1994 Honda Del Sol was painstakingly restored over 15 weeks. I was given frequent updates on the progress, and when their work, and it shows! My 1994 Honda Del Sol was painstakingly restored over 15 weeks. I was given frequent updates on the progress, and when new problems/issues came up, I was given clear information that helped me decide the next course of action. In the end, I was given a detailed cost sheet showing each and every new & used part that went into the restoration. The paint job is stunning, and my car was fully detailed when I came to pick it up. I would definitely recommend Dave Smith and his crew at Car Service Inc for body repairs and paint on any vehicle. More

I called early Monday morning to say my 2006 Matrix's battery was dying. Lenny told me to come right in, no appointment necessary. When I got there, we decided to do routine maintenance, which wasn't d battery was dying. Lenny told me to come right in, no appointment necessary. When I got there, we decided to do routine maintenance, which wasn't due for another 1,000 miles. (I drive to Virginia Beach five-to-seven times a year and like to make sure my car is in tip-top condition.) On inspection, it was discovered that the timing cover was leaking and was resealed; the water pump was leaking and replaced; the drive belts were replaced; the timing chain tensioner O-ring was replaced; the tires were rotated; a new battery was installed; and the routine maintenance was done. If these folks weren't so efficient and caring, I might have had major problems on my next trip to VB. I really appreciate their care and attention to details. More

Only guys who would work with me in terms of financing and procuring my vehicle of choice. I now own what I want and enjoyed a seamless transaction. Thanx again......Fred and procuring my vehicle of choice. I now own what I want and enjoyed a seamless transaction. Thanx again......Fred More

Excellent people working for this dealership. I will recommend this dealership for price, service and integrity. From the dealship to the newly created service departmnet, evrything is top-notch. recommend this dealership for price, service and integrity. From the dealship to the newly created service departmnet, evrything is top-notch. More

I called and the same day I was able to get an appointment and get my tires rotated. I got there and was taken care immediately. The whole process took less than an hour which allowed me to take appointment and get my tires rotated. I got there and was taken care immediately. The whole process took less than an hour which allowed me to take care of other things I had to do throughout the day. I have never had a bad experience here and I've been doing business with them since May 2011. More

I've been dealing with Ron as my service adviser now for the last three trips with my two Toyota vehicles. Ron has consistently met and exceeded my expectations and made me have faith in car dealership ser the last three trips with my two Toyota vehicles. Ron has consistently met and exceeded my expectations and made me have faith in car dealership service once again. In my interactions with him, he has been honest, helpful, and understanding, and has worked hard to ensure that my car gets the service it needs and none that it doesn't. He has never pressured me with "upsell" products that bring your bill to something mirroring what a new car would cost. He has done well to look at my service history and identify areas that need attention and has prevented me from spending money on areas that have already been taken care of. That's been a rare experience for me at a dealership and I've built a trust in his work that has made me return over and over when my vehicle needs work. Thanks, Ron, for being a shining example of what a service advisor at a dealership can and should be. More

I have been doing business with Tony Bielawa for over 20 years and have purchased seven vehicles from him (new and used).In the case of this new purchase my wife and I were pleased to learn that Girard had years and have purchased seven vehicles from him (new and used).In the case of this new purchase my wife and I were pleased to learn that Girard had the vehicle we wanted and that we could work with Tony and his associate Al. We felt very positive about all aspects of the purchase (and trade-in)and look forward to Girard's service. Once again , Thank You Tony and Al ! More