Glanzmann Subaru

Great Experience The entire experience was very pleasant and efficient. David Schuster (sales) was very welcoming, very knowledgeable about the car and very patient ex The entire experience was very pleasant and efficient. David Schuster (sales) was very welcoming, very knowledgeable about the car and very patient explaining the features of the car after we took ownership. George Shaffer was very efficient at the deal signing process and explained all the warranty options subaru offers. More

Battery management update Our battery died on Wednesday, 4/25/2018, with no warning. We had it jumped by AAA and drove it to the dealer. As it turned out, the battery, electr Our battery died on Wednesday, 4/25/2018, with no warning. We had it jumped by AAA and drove it to the dealer. As it turned out, the battery, electrical system, etc. tested fine. Stephanie Morales had the service technician check for a battery management TSB (11-176-17 issued in late 2017) that updates the battery management program for short trip (city) drivers, which is probably a majority of drivers today. Our only concern is that the car was just in the shop for normal oil change and status check in February and the battery was supposedly checked. We were told that the battery was around 80% at that time but there was no discussion regarding replacing the battery or review of outstanding TSBs that might improve the battery life. We were pleased with the service provided by Glanzmann personnel but will be pursuing this battery management issue with Subaru to determine why there was no recall on this issue. According to our research on the internet, this issue seems to affect multiple model years. We could have been much further away from home and replacement of the battery would have been costly and the wrong action since the new battery would have been drained by this same issue. More

A+ Dealer! Recently had the pleasure to purchase a 2018 Forester from Glanzmann Subaru. My experiment started off by submitting an online inquiry to setup an app Recently had the pleasure to purchase a 2018 Forester from Glanzmann Subaru. My experiment started off by submitting an online inquiry to setup an appointment to test drive a few cars. Julie Phillips was quick to give me a call to setup an appointment for the next day. My wife and I arrived and Philip Heinz was able to pull a few cars out for us to test drive before we decided on the Forester. Philip was extremely curteous and able to answer all of our questions. We were handed off to George Shaffer who was able to get us approved, explain all of the additional warranties available, and we were out the door in no time at all. Overall both my wife and I had a great experience at Glanzmann. We would like to thank Philip and his team again for a great buying experience, A+ dealer! More

Inspection Eric Wilson was professional, courteous, honest and respectful— knowledgeable as well. He made my first experience with Glanzmann very pleasant ! Happ Eric Wilson was professional, courteous, honest and respectful— knowledgeable as well. He made my first experience with Glanzmann very pleasant ! Happy with service ! Thank you More

An excellent experience This is my first Subaru and I am very excited with my purchase!! Becky was terrific! She made my purchase a easy and no pressure experience. Everyone This is my first Subaru and I am very excited with my purchase!! Becky was terrific! She made my purchase a easy and no pressure experience. Everyone that I encountered at Glanzmann was professional. The overall experience was very pleasant. More

Good Experience Have worked with Andrew Casey for all four of my purchases at Glanzmann. He has always been friendly and helpful. This time, I actually put together Have worked with Andrew Casey for all four of my purchases at Glanzmann. He has always been friendly and helpful. This time, I actually put together a wish list for Andrew . He met everything on my list. Most importantly, I never felt I was getting anything less than the bottom line from Andrew. Of course, Andrew is supported by a sales manager staff and the offered price has always been favorable when compared to the various on line car web sites. I had bought from other dealerships before I came to Glanzmann. These prior experiences were typically unpleasant with lots of haggling. For all four of my Glanzmann purchases, I walked away happy with the car and happy (not wrung out) with the purchase experience. More

Service Is Excellent Took my new Imprezza for inspection. Was greeted by Eric Wilson who was very helpful and considerate of my needs. Glanzmann is a top notch service ce Took my new Imprezza for inspection. Was greeted by Eric Wilson who was very helpful and considerate of my needs. Glanzmann is a top notch service center who exceed my expectations. When service was completed I was greeted by Eric and a newly washed car. Keep up the good Customer Service. Did I mentioned the free hospitality section with beverages and snacks............... More

Steve Horn was very helpfull Very Helpful in the purchase of my new Subaru. Process was painless and quick. This is my second Subaru and the dealership is very professional. Th Very Helpful in the purchase of my new Subaru. Process was painless and quick. This is my second Subaru and the dealership is very professional. Thanks for your help. More

strange problem resolved the key on my legacy was getting stuck in the ignition switch, sometimes wouldn't even turn the car off. very disconcerting situation. Eric in the s the key on my legacy was getting stuck in the ignition switch, sometimes wouldn't even turn the car off. very disconcerting situation. Eric in the service dept was cool, didn't think I was crazy. turned out to be a faulty shifting part that was quickly replaced on warranty. thanks! More

Great Service and courteous staff My recent visit to Glanzmann Subaru for a replacement of my airbag went smoothly. The People at the Service desk were very courteous and thanked me f My recent visit to Glanzmann Subaru for a replacement of my airbag went smoothly. The People at the Service desk were very courteous and thanked me for using them. They even wash your car when service is complete, More