Glanzmann Subaru

Purchased a 2015 Forester Sean was very helpful and buying the car was quick and easy. Got me in and out when picking up very quickly. No issues since I got the car. Sean was very helpful and buying the car was quick and easy. Got me in and out when picking up very quickly. No issues since I got the car. More

It's the people at Glanzmann I recently bought three certified off-lease, low-mile vehicles from Glanzmann Subaru all within a two-month period! This was certainly not something m I recently bought three certified off-lease, low-mile vehicles from Glanzmann Subaru all within a two-month period! This was certainly not something my wife and I set out to do. I’ll spare you all of the twists and turns of the story - but in short, there was a drive train problem with the first vehicle and I was involved in an accident with the second vehicle that totaled the car (we’re fine). All I can say is that Glanzmann Subaru, and Dana Goodman in particular, responded to each of these situations as though I was a member of his own family. He listened carefully and presented options that were real solutions to what was a difficult situation for us. His chief concern was that I know that Glanzmann Subaru would make things right and that I be fully satisfied with the final outcome. He and others at Glanzmann delivered on that 100%. I also want to single out Sean Wallace who guided us through the purchase of the vehicles – do yourself a favor and start with Sean when you’re looking for a new car! These two gentlemen are the best, as is Angad Channey who straightened out a service issue that was important to us.. Bottom line: things don’t always go according to plan – that’s when I realized how glad I was I chose Glanzmann Subaru. More

Car Service I just had some major work performed on my Forester and I would like to thank Eric Wilson and Stephanie Morales for their excellent attention to detai I just had some major work performed on my Forester and I would like to thank Eric Wilson and Stephanie Morales for their excellent attention to detail and excellent turn-a-round time. More

Bought used and continue to service My used 2012 outback has been great so far. The service team has let me know maintenance issues and pricing has been exact. No surprises or tricks. My used 2012 outback has been great so far. The service team has let me know maintenance issues and pricing has been exact. No surprises or tricks. My most recent experience was especially good. Chris stayed in touch and coordinated scheduling with me so I could get my car back and still keep working More

Great sales dept These guys stayed late on a Saturday evening to accommodate, and were very professional and relaxed throughout. They also seem committed to the brand These guys stayed late on a Saturday evening to accommodate, and were very professional and relaxed throughout. They also seem committed to the brand and reputation that Subaru represents. More

Recall and more My Impreza was part of the brake light recall and needed to come in to the shop. Setting up the appointment online was very easy and included a loaner My Impreza was part of the brake light recall and needed to come in to the shop. Setting up the appointment online was very easy and included a loaner car which was super helpful. I worked with Eric Wilson who helped me add a few more things to the list including inspection and buffing of some scratches. He was very thorough with everything, went above and beyond. For example, he printed me an updated copy of my insurance card to replace the one I had which was expired (whoops!). He also took the time to show me the buffing work, he was worried I would be disappointed because some of the scratches were too deep. I wasn't disappointed at all and felt it looked 10 times better. He was also super chill about my failure to add some gas to loaner (my bad, sorry about that!!). Grateful for another awesome experience with the Glanzmann service department. More

My meeting with the Concierge Erick was just another example of the excellent customer service at Glanzmann. He met with my wife and I to go over and explain all the bells and wh Erick was just another example of the excellent customer service at Glanzmann. He met with my wife and I to go over and explain all the bells and whistles on our new Ascent. Not just point them out but had us push the buttons,move the screen etc. Very hands on. He spent about an hour with us.He was extremely helpful.Thank You Erick More

Salesman and Concierge were both excellent Both Ken and Erick were great to deal with. Both were knowledgeable, very polite and well spoken. They answered all our questions and educated us w Both Ken and Erick were great to deal with. Both were knowledgeable, very polite and well spoken. They answered all our questions and educated us well about our new Impreza's safety and comfort. More

Service was faster than I was told. I use Glanzman Subaru service for all of my service needs. I would recommend them to all of my friends was faster than I was told. I use Glanzman Subaru service for all of my service needs. I would recommend them to all of my friends More

Professional Service I was initially dissapointed that when I called in March for an appointment for the air bag replacement, I was told the next available appt is in July I was initially dissapointed that when I called in March for an appointment for the air bag replacement, I was told the next available appt is in July but I was completely satisfied when I took the car in for service in July. More