Glassman Automotive Group
Southfield, MI
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They went the extra mile I brought my car in for service after being ill for some time. I am also handicapped. They made sure to take care of my car right away so I didn't hav I brought my car in for service after being ill for some time. I am also handicapped. They made sure to take care of my car right away so I didn't have to wait very long. It was a cold day and they even brought my car to me inside so I didn't have to walk far or outside in the cold. I have always been pleased with the service but this time they really went out of their way to make it easy for me. More
thorough, accurate diagnosis, fast fix-it that holds! My little Subaru is getting long of tooth. But it has been well maintained by the folks at the dealership and still runs like it should. Danielle, Ly My little Subaru is getting long of tooth. But it has been well maintained by the folks at the dealership and still runs like it should. Danielle, Lyle, Marcy and Natalie are like family to me and my little Outback. I'm here for life. More
I have always received excellent and friendly service from this dealership, good people working at this location seem to always be helpful and positive people. from this dealership, good people working at this location seem to always be helpful and positive people. More
My experience was very good, and done in a timely fashion. I also had a recall (surprise)!! My first service on my New Car purchased August 20, 2019. fashion. I also had a recall (surprise)!! My first service on my New Car purchased August 20, 2019. More
When I dropped the car off , I was in and out with a loaner in less than. 5 min. They kept me updated about the status of my car , coordinated with my insurance company and had my car back in less time loaner in less than. 5 min. They kept me updated about the status of my car , coordinated with my insurance company and had my car back in less time than promised. More
Best Service in the city Not only is the G90 the best car, but Glassman is the best service the people compliment the car and vis-a-versa. I am a very particular person and so Not only is the G90 the best car, but Glassman is the best service the people compliment the car and vis-a-versa. I am a very particular person and sometimes hard to please. I cannot find any fault with the service at Glassman. More
Friendly staff from check-in to check-out The Service department personnel were very friendly and efficient. I was told approximately how long the service would take and encouraged to get a c The Service department personnel were very friendly and efficient. I was told approximately how long the service would take and encouraged to get a cup of coffee and relax until I was called to check out my car. The president of the Glassman Group introduced himself and helped me with the coffee. Turns out we have a mutual friend. The service here is great, as are the people. I am happy to have leased my Subaru Crosstrek from Glassman Automotive Group. More
GREAT!!! Each call proved their primary goal is to help and satisfy their customers. All inquiries were answered promptly, courteously & professionally which m Each call proved their primary goal is to help and satisfy their customers. All inquiries were answered promptly, courteously & professionally which made the entire process quite pleasant and painless. More
reliable, timely service Never have had a problem scheduling a service, or resolving a problem. Service has always been completed on time and staff have always been helpful a Never have had a problem scheduling a service, or resolving a problem. Service has always been completed on time and staff have always been helpful and friendly. More