Glassman Automotive Group

Very courteous and professional dealership. Jeff and Muhammad provided awesome service. This was my first experience with them. I will be back in the future. Jeff and Muhammad provided awesome service. This was my first experience with them. I will be back in the future. More

This is my second lease from Glassman. The team listened to my needs / wants. I am driving a car that I love. I'm happy! The team listened to my needs / wants. I am driving a car that I love. I'm happy! More

It is straightforward on the sell price. We did not spend too much time on the price negotiation. We did not spend too much time on the price negotiation. More

Very bad communicating. It started that they told me they had a car in stock that I wanted. So, I drove the hour and 1/2 to their dealership. After spending over an hour at It started that they told me they had a car in stock that I wanted. So, I drove the hour and 1/2 to their dealership. After spending over an hour at their dealership, I was informed that they had sold the car 6 months prior and didn't have the vehicle. Then they wrote up an order for another vehicle (2026) and took a deposit. After another hour plus went by they told me the 0% financing they wrote up on the vehicle didn't apply. They then were going to trade with another dealership to get the vehicle (2025) I wanted. After a few days I didn't get any communication back so I reached out and they told me the vehicle was going to be picked up the next day. Three days later the vehicle was finally delivered, minus the matts they promised me and missing a end cap on the luggage rack. The person delivering the vechile knew nothing about the vehicle features and couldn't help with any of the setup of those features. The wrote up an IOU for the matts and told me they were ordered. A week later still no matts and no communication from the salesperson. So I called the sales Manager Bill Marx (sp). He promised to get back to us within 3 hours with an update. After 3 days of not hearing back from him, we reached out to him again. He said the matts were delivered to the dealership and we needed to come and get them. Meanwhile a day or two later I received a text (she never would call) from our salesperson that the matts were going to be sent to our home so we didn't have to drive the hour and 1/2 to their dealership. 9 days later no matts, so I called the sales manager again, He promised to get back with me with answers within two hours. He even said he would meet me half way with the matts and caps for my luggage rack over the weekend. 3 days later still no call back. Very bad customer service. I would never buy another vehicle from this dealership and will let everyone (including all social media platforms) know my experience with their staff. Very poor customer relations and communications. This is my 2nd Hyundai vehicle purchase and the 1st one was great from another dealership. This one has been a very bad experience. More

Everything was good with the service I received, I was pleased with my service and will continue to get work done pleased with my service and will continue to get work done More

We recently purchased our 2024 Subaru Solterra from Glassman Automotive Group in Southfield, and the entire experience was outstanding. From the moment we walked in, the staff was welcoming, profession Glassman Automotive Group in Southfield, and the entire experience was outstanding. From the moment we walked in, the staff was welcoming, professional, and knowledgeable. Our salesperson took the time to answer every question, explain the features of the Solterra in detail, and made sure we felt confident with our decision. There was no pressure—just genuine care and a focus on helping us find the right vehicle. The finance team also made the process smooth, transparent, and stress-free. The dealership itself is clean, comfortable, and well-organized, which added to the positive experience. Driving away in our new Subaru Solterra, we felt not only excited about the vehicle but also grateful for how well we were treated throughout the process. If you’re looking for a dealership that combines professionalism with personal attention, we highly recommend Glassman Automotive Group. They went above and beyond to make our purchase enjoyable, and we couldn’t be happier with our new Subaru! More

Great experience, felt questions were adequately answered and the options I was looking for covered and the options I was looking for covered More

They were really helpful helping me find my very first brand new Subaru Outback and made the entire experience very easy. brand new Subaru Outback and made the entire experience very easy. More

They were very helpful. The Service advisor (Michael) kept me informed as the car took almost 2 weeks to finish. Thanks for taking care of my car. The Service advisor (Michael) kept me informed as the car took almost 2 weeks to finish. Thanks for taking care of my car. More

The salesman was very receptive to all questions and provided good information will recommend Tom to friends provided good information will recommend Tom to friends More