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Glassman Automotive Group
Southfield, MI
1,679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful November 14, 2022
My Representative Joshua was very friendly, listened to my complaints, very knowledgeable, wrote up the service contract which I agreeded too, and was very satisfied with. my complaints, very knowledgeable, wrote up the service contract which I agreeded too, and was very satisfied with. More
by nelehdan
Employees Worked With
Joshua and Wendy
November 14, 2022
I brought my Forester in for the 60,000 mile service - I was assisted by Mel and then Adam. Both were extremely professional and helpful. Although the service was costly and time consuming, they provided was assisted by Mel and then Adam. Both were extremely professional and helpful. Although the service was costly and time consuming, they provided me with a loaner and answered all my questions, making sure my car was serviced properly. More
by Cynthia622
Employees Worked With
Mel, Adam
November 13, 2022
Everyone would answer every question I asked. I was not told price for the Forester till after I asked, paid more that I thought I would based on online prices, also everyone was very nice and pr I was not told price for the Forester till after I asked, paid more that I thought I would based on online prices, also everyone was very nice and professional, car was not ready when I got there but it became ready fast More
by Chris
Employees Worked With
Jeffrey Stewart
November 13, 2022
Anxious about the first visit. Had gotten used to the 'original' location and it was always a pleasant experience. Surprisingly, the new location is pretty much the same (in layo Had gotten used to the 'original' location and it was always a pleasant experience. Surprisingly, the new location is pretty much the same (in layout and courtesies) but has been taken up a few notches. Every employee I interacted with was engaging. Nothing negative to say. More
by allstan
Employees Worked With
Matthew Ball/5127
November 10, 2022
1. Easy to schedule or change an appt 2. On time- have never waited to get checked in 3. Friendly and professional personnel 4. Nice waiting room — used shuttle once which was also very nice 5. Any wor never waited to get checked in 3. Friendly and professional personnel 4. Nice waiting room — used shuttle once which was also very nice 5. Any work done is explained beforehand 6. Overall, more thank pleased with Glassman More
by Fieldmark
Employees Worked With
Adam Wiltscheck
November 10, 2022
Very friendly team. Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed w Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed working. More
by ashleyrf
Employees Worked With
Matthew
November 08, 2022
Josie was the nicest person I have ever met in your service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if she could retrieve it. Josie did get and was so nice about it. Thank you again Josie! More
by Grandma
Employees Worked With
JOSIE
