
Glassman Automotive Group
Southfield, MI
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The attention to detail, the outstanding customer service and how they treat everyone as if they were family is why Glassman has all my future business! Marcy was exceptional! and how they treat everyone as if they were family is why Glassman has all my future business! Marcy was exceptional! More
My complaint is that they don't go by who is there but let people drive up and take them before people who had scheduled appointments. We were waiting because they only had one person working they apologi let people drive up and take them before people who had scheduled appointments. We were waiting because they only had one person working they apologized for what happened. My question is why give appointments if your not going to honor them. Otherwise the service was excellent. More
Matt, my service agent was very friendly and extremely helpful. He kept updating me on my car and made sure I felt welcomed at the service department. helpful. He kept updating me on my car and made sure I felt welcomed at the service department. More