
Glassman Automotive Group
Southfield, MI
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Very friendly team. Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed w Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed working. More
Josie was the nicest person I have ever met in your service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if she could retrieve it. Josie did get and was so nice about it. Thank you again Josie! More
The lease process was fairly straight forward. My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was a difference in the price for the different color license plates nor was I aware of the tire warranty until the time of signing which changed my expected monthly payment. Also, for a car (Genesis) of that caliber, I was disappointed that the front grill was not thoroughly cleaned and the vehicle dashboard appeared dusty. I feel more meticulous detail should have been taken in the final cleaning of the vehicle; it should have been showroom clean. Aside from the above discrepancies, it was an overall good experience. More
My Sales Rep was wonderful! Chrystal was very attentive, she was patient and showed me all the SUVs available at the dealership. I chose the Hyundai Tucson! I am very pleased Chrystal was very attentive, she was patient and showed me all the SUVs available at the dealership. I chose the Hyundai Tucson! I am very pleased with my choice. I just had my first Service visit. Service was outstanding. Did not have to wait, was given an estimated completion time and my vehicle was ready right on schedule! I am a very satisfied Customer!! Alice you More