Glen Cove Volvo

Worst Dealership I have ever been too. Carl Cruz and Kristen Hendrick are the most rude people I have ever encountered in a dealership. They are some sort of managers who speak down to the Carl Cruz and Kristen Hendrick are the most rude people I have ever encountered in a dealership. They are some sort of managers who speak down to their customers and with such attitude. They promised certain things to me on a new lease and haven't delivered not one single thing they promised. For example all weather mats and my second key that was misplaced. They told me that the dealership was out of all weather mats and once they get them they will call me. I took delivery of my new car without a second key as well because they said they couldn't find it at the time and once they did they would call me. I have been waiting for 6 months they don't answer the phone and have been dodging me ever since. I once showed up at the dealership and they told me that they cant help me and they don't even recall. If this is the way you run a dealership this dealership should be out of business. Will never go back to them ever again. Hope this posts helps. Avoid this dealership at all costs. You will save a lot of pain and agony. More

The Best After looking for a 2010 Volvo XC60 for few weeks found one at Glen Cove Volvo in NEW York. We live in South Jersey and at first it looked like a lon After looking for a 2010 Volvo XC60 for few weeks found one at Glen Cove Volvo in NEW York. We live in South Jersey and at first it looked like a long Drive to get there but in spite of having many dealerships in the area there was something about that car and the dealership. We planned to go there on Sat but before to go there I called the dealership to get some information and talked to Mr. Jabir Choudhry , just by listening to him talking about the car convinced me that I should go see the car. On Sat morning sky looked glommy and rain started to pour, We were thinking maybe we should postpone the appointment to some other day and my cell started to ring. Mr. Choudhry was on the phone and he was waiting for us. When we got to dealership we saw this gentleman that was waiting for us with an umberella standing in the rain. From the moment that we arrived up to the time that we left Jabir was taking care of us so courteous and helpful in any way. Jabir was not just selling us a car He became my friend that I had not seen for years I have NEVER seen any sales man like him , my wife and I looked at each other and we were wondering if it was real. We went for test drive and came back and loved the car. Jabir took the car to service and we went to meet the Service Manager who took care of the car like it was his car then we went to see the business manager Anna Marie . She went to explain all the details and I asked her to go over them again and again to make sure that I understood the details and She did that happily and we were greatful for that. We also based on recommendation of everyone got service warranty for four years, we had never confronted with so many employees to care about us and not just to sell a car. The car was brought to us three days later looking like came out of show room. My gradtitude to Jabir and Glen Cove dealership. Merry Ann and Abi- 5/17/17 More

BEST EXPERIENCE EVER!! After 17 years with the same dealership, I decided I needed a change. I was cheerfully greeted by Jabir Choudhry at Glen cove Volvo. He was THE most After 17 years with the same dealership, I decided I needed a change. I was cheerfully greeted by Jabir Choudhry at Glen cove Volvo. He was THE most professional , kind, understanding sales person I have EVER dealt with when leasing a car. He understood what I wanted, not what HE wanted to sell me. He made sure I understood everything. The entire dealership , was great ! Dureen the manager, Annemarie in finance and Martin who so patiently helped me with all the phone, radio , navigation etc. I received a follow up chalet make sure I was happy ..all were just great !! More

First car buying experience in America !!! Jabir was most kind, completely thorough and a gentleman throughout my process of buying my first car here in America. He made it all so very comforta Jabir was most kind, completely thorough and a gentleman throughout my process of buying my first car here in America. He made it all so very comfortable for me. I give him all 5 stars !!! Hong Ru Wang Bouknight More

Professional and quick Never go over the mileage or you will suffer. I did and luckly I found some support in the branch manager. Thank you very much! Never go over the mileage or you will suffer. I did and luckly I found some support in the branch manager. Thank you very much! More

My Best Car Shopping Experience Ever! I received a call by Jabir Choudhry, a diligent sales consultant, of Glen Cove Volvo, on Thursday, March 23, 2017. Jabir informed me that I was eligi I received a call by Jabir Choudhry, a diligent sales consultant, of Glen Cove Volvo, on Thursday, March 23, 2017. Jabir informed me that I was eligible to trade in my former vehicle (Volvo S60 2016) for a brand new Volvo 2017 XC60. I have to admit, I did not think I would be able to lease this car of my dreams for a price that was affordable. The conversations that I encountered over the phone with Jabir were respectful and professional, yet cordial and efficient. Jabir followed up on each of our conversations in a timely way and delivered direct, honest information, until I was satisfied with the car trade that he promised. Jabir Choudhry greeted me in the same graceful manner, when I entered Glen Clove Volvo sales department. I think Jabir sensed that I was feeling apprehensive. So, instead of pressuring or rushing me into a new lease, he was informative and patiently answered every question that I presented to him. I was guided through the process with the confidence that he was working hard to provide me with the car of my dreams, and not just making a sale. I must say, this was my best car shopping experience ever! Jabir made good on his promise! On March 25, 2017, I drive out of Glen Clove Volvo with the car he assured would be mine. Most car salesmen don’t do enough to create a positive experience for car consumers. Sometimes, their only objective may be to make a sale at the consumer’s disadvantage, but salesmen like Jabir deliver an incredible service along with a very pleasant experience. Jabir honestly went above beyond any other car salesperson that I have encountered. Jabir enhanced and renewed my car leasing experience so much that I know will be a consumer at Glen Clove Volvo for the years ahead. Regards, Valerie Ramsey More

Amazing experience, very trustworthy and helpful Glen Cove Volvo is by far the most dependable dealer. I worked with Jabir Choudhry who sold me the car, he was absolutely amazing! He truly made the c Glen Cove Volvo is by far the most dependable dealer. I worked with Jabir Choudhry who sold me the car, he was absolutely amazing! He truly made the car searching process simple, he was very flexible and made sure to take care of all my concerns and needs! I am in love with my new XC60, there's no other dealer out there like glen cove volvo! Each employee is very nice and genuine, I definitely recommend going to glen cove volvo if you're in search for a safe, beautiful car! More

Amazing really really nice people work there. They are very easy to work with there. They aren't ur typical arrogant who work at other dealerships. really really nice people work there. They are very easy to work with there. They aren't ur typical arrogant who work at other dealerships. More

Buying a car CAN be a pleasant experience! These guys are the best!!! First time I've ever bought a car from a dealer and I'm in my mid 50's. I've tried periodically but the experience has been These guys are the best!!! First time I've ever bought a car from a dealer and I'm in my mid 50's. I've tried periodically but the experience has been so horrendous I've walked out. Thanks Jabeer and the team at Glen Cove Volvo for making this such a convenient and pleasant way to buy a car. Saw a used car online, came in, they immediately took me to it and let me drive it without a big song and dance, no aggressive sales tactics, very reasonable pricing, fair price for my trade in, some time to clean up the car and do my paperwork and I was on my way with my new car. All the people on the team are really nice. Can't do any better than these guys. Would give 10 stars if thete was such an option. More

Ken was very helpful - before, during and after the purchase No hassle, no stress, no pressure. Ken D (salesman) was excellent to work with. The whole experience was great. Brought car to my wife to test driv No hassle, no stress, no pressure. Ken D (salesman) was excellent to work with. The whole experience was great. Brought car to my wife to test drive. Followed through with all of their promises. I would definitely purchase another car from them. More