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Glen Toyota
Fair Lawn, NJ
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,136 reviews
September 01, 2019
Stream lined and easy in and out. Service was good as usual. Paperwork etc all easy to deal with. Two things.... My rear windshield wiper is torn and wasn't replaced. Was checked pe Service was good as usual. Paperwork etc all easy to deal with. Two things.... My rear windshield wiper is torn and wasn't replaced. Was checked per the worked order. The courtesy wash of the outside of the car is a very cool service but they have to dry the car better. My car had water spots all over it. I realize it's a quick cleaning but if they are going to do it they should do it right. Overall you guys have a great service dept. Kudos!! More
by MXVIN
Verified CustomerEmployees Worked With
Don't know the name of the gentleman that took care of me
August 31, 2019
Excellent !! I love Toyota cars but a very important key is the salesman, Tom Distefano has a great personality , he is respectful and understood my concerns. Wh I love Toyota cars but a very important key is the salesman, Tom Distefano has a great personality , he is respectful and understood my concerns. When my lease ends I will definitely ask for his service again. . More
by CNR8803
Employees Worked With
Other Employees :
The girl that explained to me all my new car features had a terrific knowledge . Sorry I don’t remember her name but very special girl.
August 31, 2019
Scheduled appointment I was in/ out in about 2 hr. Since I renewed my Toyota Care, the cost was 0. I am very pleased with the vehicle and service I received. I was in/ out in about 2 hr. Since I renewed my Toyota Care, the cost was 0. I am very pleased with the vehicle and service I received. More
by stan.ragen
Employees Worked With
Ryan Christensen
August 30, 2019
Great experience!! Neil was great to work with and found me the exact truck what I was looking for. I would highly recommend Glen Toyota! love, love my new 4Runner! Neil was great to work with and found me the exact truck what I was looking for. I would highly recommend Glen Toyota! love, love my new 4Runner! More
by BANACHKD
Employees Worked With
Neil Dimaso
August 30, 2019
Great Excellent customer service! Sale person was very polite and attentive. Also, was open in listening to my concerns and views. I would highly recommend Excellent customer service! Sale person was very polite and attentive. Also, was open in listening to my concerns and views. I would highly recommend this dealership. More
by Will
Employees Worked With
Javier Flores
August 28, 2019
My Service at Glen Toyota Service is easy at Glen Toyota. The service counselors keep you apprised about repairs and try to work with you. I have been getting my service done Service is easy at Glen Toyota. The service counselors keep you apprised about repairs and try to work with you. I have been getting my service done at Glen Toyota for 28 years. More
by TFB0514
Employees Worked With
The cashier, whose name I don not know., Ryan Christensen
August 25, 2019
Horrible I seem to come back several times for the same thing. However has happened many times. I don’t know who is at fault. A I seem to come back several times for the same thing. However has happened many times. I don’t know who is at fault. A More
by Makee
Employees Worked With
Ryan Christensen
August 25, 2019
Great Service! Oscar went far and beyond to help me out. I would definitely recommend this location to family and friends. I am truly happy with my purchase. Oscar went far and beyond to help me out. I would definitely recommend this location to family and friends. I am truly happy with my purchase. More
by STEVENGOMEZ1090
Employees Worked With
Oscar Paulino
August 25, 2019
Quick and efficient Nice waiting lounge and loved the status board! Also good coffee machine and breakfast bagels. Staff was polite and efficient. Had newspapers to read Nice waiting lounge and loved the status board! Also good coffee machine and breakfast bagels. Staff was polite and efficient. Had newspapers to read and TV to watch as well! More
by Dho
Employees Worked With
Ryan Christensen
August 23, 2019
Normal Maintenance From making the appointment to having the car serviced and washed I have no complaint. They were very efficient. The experience was pleasant. Thank From making the appointment to having the car serviced and washed I have no complaint. They were very efficient. The experience was pleasant. Thank you. More
by MaryS
Employees Worked With
Bill ?
