
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Awesome , Nicole made it very easy for me to have my car serviced. I dropped it off the night before and it was done and waiting by the time I was leaving for , Nicole made it very easy for me to have my car serviced. I dropped it off the night before and it was done and waiting by the time I was leaving for work. Thank you again for the easy process More
Unsatisfied I have a brand new car under warrantee and an expensive extended service contract. Despite this I was charged for an ‘adjustment’ to my tire alignment I have a brand new car under warrantee and an expensive extended service contract. Despite this I was charged for an ‘adjustment’ to my tire alignment. This feels like a total shakedown. More
Excellent As always good service, friendly and professional staff. Been dealing with this service department many years have always been treated well and hones As always good service, friendly and professional staff. Been dealing with this service department many years have always been treated well and honestly. Thank you More
Very satisfied Great service, nice accommodations, very happy to see at any moment what was being done to my vehicle on the large display located in the waiting room Great service, nice accommodations, very happy to see at any moment what was being done to my vehicle on the large display located in the waiting room and my rep, Nicole always keeps me posted about my car’s status IN PERSON!!!!!! More
Maintenance Service I asked to do a tire rotation using the coupon I had. When I came home, I found it undone. I was waiting quite long because no one was at the fron I asked to do a tire rotation using the coupon I had. When I came home, I found it undone. I was waiting quite long because no one was at the front desk to take payment! More
Great Nicole was very friendly and helpful. There was also a very nice Hispanic gentleman Who’s name I can’t remember who took my car and brought my car Nicole was very friendly and helpful. There was also a very nice Hispanic gentleman Who’s name I can’t remember who took my car and brought my car back for me. More
Full service I wanted my car vacuumed and i thought it was included in the service. Was a little disappointed that my interior was not touched and that the wash at I wanted my car vacuumed and i thought it was included in the service. Was a little disappointed that my interior was not touched and that the wash ate my license plate and so they had to fix the frame. More
total check-up and tire and brakes concerns. Ryan listened to my concerns, told me how long the wait would be, told me what problems were found, explained my brakes squeaking situation and told m Ryan listened to my concerns, told me how long the wait would be, told me what problems were found, explained my brakes squeaking situation and told me how much it would cost to repair but that they could be left as is since that did not impact safety or performance. Ryan clarified for me the causes of all the remaining issues, and allowed me to make notes. When he said they would need a day to fix the problems and I suggested I bring the car back next week, he told me with certain problems he didn't advise me to drive the car with those so I agreed to leave the car for the work. I asked if, considering the cost of repairs, it was worth investing that amount, $1800, in a 13 year old second hand car. He assured me that with the repairs (and its low mileage) it would drive like new, that there would be loads of people willing to buy that car once fixed. I was driven home. The next day they called me when the car was ready and said they would find two drivers to bring me my car since I had no way of picking it up. The car was returned even cleaner than it was when I took it to a professional car wash! Excellent repair and service! Thank you. Note: In ratings below, i was unable to rate Price since I didn't do any comparison investigations. More
Great Service Kept me informed about my car. Great customer service. Car was ready before the time I requested. Very easy to make an appointment. No pressure for ex Kept me informed about my car. Great customer service. Car was ready before the time I requested. Very easy to make an appointment. No pressure for extra service. More
Nicole is amazing! Very convenient that they service my Honda in a Toyota service center. Every time I take my cars for service I ask for Nicole, she’s great. Very convenient that they service my Honda in a Toyota service center. Every time I take my cars for service I ask for Nicole, she’s great. More