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Glen Toyota
Fair Lawn, NJ
4,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,132 Reviews of Glen Toyota
December 10, 2019
Excellent service Toyota was very good and quick in getting this car worked on and I'm very thankful for their help. I want to also thank bill for his kindness and se Toyota was very good and quick in getting this car worked on and I'm very thankful for their help. I want to also thank bill for his kindness and service. Elias More
by jbnoury
Verified CustomerEmployees Worked With
William Hughes
December 08, 2019
Good experience to buy a new car Got a good offer and decide to buy the car. Was driving the car on the highway. The car is in good condition inside and outside. Got a good offer and decide to buy the car. Was driving the car on the highway. The car is in good condition inside and outside. More
by Audron
Employees Worked With
Jeff Braunstein
December 08, 2019
Incompetence and disrespectful ! Glenn Toyota had my car for three weeks trying to figure out what the problem was. I called numerous times and left messages and text messages and never got a reply. To mak for three weeks trying to figure out what the problem was. I called numerous times and left messages and text messages and never got a reply. To make a long story short basically once I call Toyota headquarters and explained what happened they called Toyota to see their side of the story. Mike the service manager told them the reason the car was there for three weeks was because They were waiting for me to make a decision which was a flat out lie. When I confronted Mike he said the reason he told that lie was because he didn’t know why the car was there for three weeks. So rather than try and find out what was wrong he just lied then proceeded to tell me it wasn’t a lie because it wasn’t done deliberately. I don’t know who does business this way. Then I lost my temper and let a few choice words go, he proceeded to tell me that we were even since I cursed and he lied and hung up on me. I was beyond shocked on how a manager can treat a customer this way so I would steer clear of Glen Toyota service Department. They said it was my transmission and they don’t fix transmission so I took my car to a transmission expert who told me it wasn’t even the transmission so on top of being disrespectful and liars they’re incompetent. My boyfriend wound up fixing it with Heet feel injection cleaning for five dollars instead of $6200! More
by nbaucke
Employees Worked With
Mike Elston
December 08, 2019
5000 miles maintenance check Very convenient, they squeezed me in during Saturday. I work during the week and they were able to accommodate me on Saturday. Thank you, really appre Very convenient, they squeezed me in during Saturday. I work during the week and they were able to accommodate me on Saturday. Thank you, really appreciate that. More
by ajiestabile
Employees Worked With
Nicole Willis
December 08, 2019
Excellent service I would recommend it. I love it. It was super friendly and everyone tried to help as much as possible. It was a great experience. service I would recommend it. I love it. It was super friendly and everyone tried to help as much as possible. It was a great experience. More
by MORALES2CASTRO
Employees Worked With
Mike Elston, Rich Morales
December 07, 2019
Good experience I look forward to getting my oil changed here. They are friendly and never too busy. They have bagels and hot chocolate, and its nice and relaxing in I look forward to getting my oil changed here. They are friendly and never too busy. They have bagels and hot chocolate, and its nice and relaxing in their waiting room. More
by Nicoleguzman9
Employees Worked With
Ryan Christensen
December 06, 2019
Bill was exceptional to deal with and very knowledgeable. Very friendly with a positive attitude. Very clean and accommodating facility. Will definitely return for service in the future. Very friendly with a positive attitude. Very clean and accommodating facility. Will definitely return for service in the future. More
by JoeD
Employees Worked With
Neil Dimaso, William Hughes
December 06, 2019
Thank you Your service quality was amazing, I’ve been coming here since I’ve purchased my vehicle and I haven’t been disappointed since. I’m always treated prom Your service quality was amazing, I’ve been coming here since I’ve purchased my vehicle and I haven’t been disappointed since. I’m always treated promptly, with kindness, and respect. More
by Rafaela E
Employees Worked With
Bruce Rosales
December 06, 2019
Car service I drove in with no appointment, and they serviced my car. I was pleased with the service and attention I received. I would recommend to other's. I drove in with no appointment, and they serviced my car. I was pleased with the service and attention I received. I would recommend to other's. More
by Rjfylstra
Employees Worked With
Bruce Rosales
December 06, 2019
Just checkup Basically they took very good care of me and my car. I would especially like to thank the man who cleaned my car— he went above and beyond‼️I don’t r Basically they took very good care of me and my car. I would especially like to thank the man who cleaned my car— he went above and beyond‼️I don’t remember his name More
by momkat757
Employees Worked With
Bill
