Glen Toyota

TOP NOTCH SERVICE EXPERIENCE Staff very friendly and helpful in answering my questions. 6 month checkup took less than an hour. Time also included a great courtesy car wash. Staff very friendly and helpful in answering my questions. 6 month checkup took less than an hour. Time also included a great courtesy car wash. More

Always A Good Experience Cordial, professional, work/service performed correctly and in a timely manner. Have always had good service experiences in my 20 plus years dealing w Cordial, professional, work/service performed correctly and in a timely manner. Have always had good service experiences in my 20 plus years dealing with Glenn Toyota. Having my car washed by the service department at the completion of each service visit is a nice touch. More

Uncertainty A trip for the airbag recall turned into three: 1) original 2) returning a tool that was left in my van 3) cup holder stuck A trip for the airbag recall turned into three: 1) original 2) returning a tool that was left in my van 3) cup holder stuck More

Service review This service is always great but they did leave grease on the front seat of my truck this time that took a while to scrub out with degreaser This service is always great but they did leave grease on the front seat of my truck this time that took a while to scrub out with degreaser More

Quick service at Glen Toyota I needed to change my brakes right before a long road trip. I called Glen Toyota and got an appointment for the next day. The service team was sharp a I needed to change my brakes right before a long road trip. I called Glen Toyota and got an appointment for the next day. The service team was sharp and made the process quite easy. Special thanks to technician Shawn for his explanation of the process. More

Great service Johnny Cruz was friendly and knowledgeable. He worked to get us the deal we wanted on the car we wanted. Bob broke down all the financing easily and g Johnny Cruz was friendly and knowledgeable. He worked to get us the deal we wanted on the car we wanted. Bob broke down all the financing easily and got us to wrap up as quickly as possible. Sheina was great at explaining how to use all the new features. This was our second time using Glen Toyota and it won’t be our last. More

quick Paul always makes sure to handle anything i give him.Been dealing with him for over 20 years.Never had a bad turnout thanks for the help as always Paul always makes sure to handle anything i give him.Been dealing with him for over 20 years.Never had a bad turnout thanks for the help as always More

Replace a wheel lug nut and tire rotation The cost of your service is outrageous. Are you serious charging a customer about 175.00 for the replacement of one wheel lug and tire rotation? Luc The cost of your service is outrageous. Are you serious charging a customer about 175.00 for the replacement of one wheel lug and tire rotation? Lucky I had a credit of $50.00 therefore my final cost was $125.00 however still outrageous, I don’t think you value your customers. The multipoint inspection not even done, a total farce. More

Excellent Service and Very Friendly Really great service and the staff was very friendly and helpful. They answered any questions I had and I would definitely recommend Glen Toyota to an Really great service and the staff was very friendly and helpful. They answered any questions I had and I would definitely recommend Glen Toyota to anyone looking for a vehicle. More

Bad customer service Short story: They had my car for 6 hours for an oil change and clamp replacement to the air conditioning even after I called numerous times to find Short story: They had my car for 6 hours for an oil change and clamp replacement to the air conditioning even after I called numerous times to find out what was happening. Long story: Brought in my car for an oil chance and checkup. Richard told me he'd call me back at noon. I call at 2pm and he says I need a couple of other parts after the inspection, and that I should be done "before 4". He said he'd call me back when it was done. 5 hours for some new clamps and an oil change is excessive, but what I've come to expect for doing the job right. I call at 430 and speak to the front desk, who hangs up on me when they hear im looking for Richard about my car. I call back 3 more times only to hear the phone get picked up and then hung up. After waiting about an hour I call back and the front desk said Richard left for the day, and I could pick my car up the next day. Since I use it for work, and brought it in 6 hours prior, the receptionist said she'd get the manager and call me back. At 530 I get a call from the manager saying it's been taken care of and I can pick my car up. The process was like pulling teeth, but at least i have my car. They've taken long in the past, but I couldn't believe how carelessly I was treated. More