Glen Toyota

Got service done where another Toyota service center said it A few weeks ago I went to the Toyota service center in the upper NJ area where i also had purchased my floor model minivan. I needed my 15,000 mile se A few weeks ago I went to the Toyota service center in the upper NJ area where i also had purchased my floor model minivan. I needed my 15,000 mile service. Because my Mom recently had become disabled, I had to get after market running boards where Toyota does not make them for my car. I called and spoke to the service manager “Jason” and explain my situation and went to the Fairlawn service center to get it done where the upper NJ service center said that my running boards were too low and that their lifts couldn’t get under to lift up my mini van.....Something is wrong here where one can do and one can’t...I don’t want to say more but I will probably not go back to the upper NJ area to purchase my next vehicle... More

Wrong diagnosis I'm not happy. You made me pay for a diagnosis that was wrong. I paid $ 250 for diagnosis instead of 125 because they were not able to find out what w I'm not happy. You made me pay for a diagnosis that was wrong. I paid $ 250 for diagnosis instead of 125 because they were not able to find out what was wrong with the car. the proof is that I accepted the repair budget for one thing and then they called me to tell me that this was not what was wrong, the budget increased $ 400, which I was not willing to accept. More

Great experience The visit was quick and easy, everyone I dealt with was very professional, respectful, and easy to work with. I would definitely recommend this dealer The visit was quick and easy, everyone I dealt with was very professional, respectful, and easy to work with. I would definitely recommend this dealership to other people. More

Glen Toyota/Neil Neil has been nothing but exceptional to my family and I. He listens to all my concerns/ questions when purchasing a new vehicle and very hands on ex Neil has been nothing but exceptional to my family and I. He listens to all my concerns/ questions when purchasing a new vehicle and very hands on explanatory with the car's features. Highly recommend him. More

Great place for maintenance of your car! Always treated with respect. Throughly explain what needs to be done and why prior to servicing your car. Clean comfortable waiting area. Complimentar Always treated with respect. Throughly explain what needs to be done and why prior to servicing your car. Clean comfortable waiting area. Complimentary coffee and tea, also bagels. Easy checkout. Car always comes back clean. More

Great Dealership! My experience at Glen Toyota was more than a positive one!! Rich reassured me that I would leave happy from the moment I walked in. Mike made sure to My experience at Glen Toyota was more than a positive one!! Rich reassured me that I would leave happy from the moment I walked in. Mike made sure to get me the best deal. I never felt like I was being mislead in any way. I would recommend everyone to check them out! More

Great service I have been working with Bruce for many years now. It is Always a pleasure to work with him. Upfront and honest and the work is completed when promise I have been working with Bruce for many years now. It is Always a pleasure to work with him. Upfront and honest and the work is completed when promised. More

Great experience Friendly and courteous service, with no wait time. We called in the morning, they told us we could bring the car in that same day, and the work was c Friendly and courteous service, with no wait time. We called in the morning, they told us we could bring the car in that same day, and the work was completed by day’s end. Can’t ask for more than that! More

After-market installation of proximity-alarms for New Car Nicole wills administered the work capably, effeciently, cheerfully . . . , The work required coordination with an outside supplier/installer from: i Nicole wills administered the work capably, effeciently, cheerfully . . . , The work required coordination with an outside supplier/installer from: inquiry, cost negotiation, specification reconciliation, change-control + change(s)-management, scheduling, installation execution, followthrough . . . ; she pressed through everything FLAWLESSLY! More

Smooth sailing First time servicing my car with Glen Toyota and I couldn’t be happier. Everything went smoothly from scheduling my appointment online, to checking in First time servicing my car with Glen Toyota and I couldn’t be happier. Everything went smoothly from scheduling my appointment online, to checking in to my appointment, to picking it up. This was night and day from my experience with another Toyota location. No doubt about it, I will definitely returning to Glen Toyota. More