Glenbrook Dodge Chrysler Jeep Fiat

Pacifica Purchase We purchased a new Chrysler Pacifica through the Costco buying program with the help of John Wright. Our experience was very positive. The purchase We purchased a new Chrysler Pacifica through the Costco buying program with the help of John Wright. Our experience was very positive. The purchase was handled in a very professional and efficient manner. We are very pleased with the vehicle. More

A great experience Korban was excellent and very informative. He made my experience a great one with a lasting impression. I will definitely be recommending friends and Korban was excellent and very informative. He made my experience a great one with a lasting impression. I will definitely be recommending friends and family to him! Five stars all around! More

Nothing short of a very good experience Korban helped me with every question that I had. He answered every question never had a clueless answer. He was also very friendly. I highly recommend Korban helped me with every question that I had. He answered every question never had a clueless answer. He was also very friendly. I highly recommend Korban! More

Over charged $12,000 used Found out today I was over charged 12,000 dollars for a used vehicle. They were nice people to deal with I just had no idea they were scaling me. They Found out today I was over charged 12,000 dollars for a used vehicle. They were nice people to deal with I just had no idea they were scaling me. They sold me a 2015 used jeep Cherokee with 20,000 miles Jan of '16 for about $32,000 I found out from another dealer. I owe $28,000 left on it . blue now also says it's only worth $16,000 now . I'm very disappointed in Glenbrook dodge and sales person (Sean) . I wish they would've just sold us a brand new one instead of telling us what a great deal we are getting . I went to a dealer cause I thought that doing so I wouldn't get ripped off . I'm filing with the BBB. Probably not do any good but I'm warning everyone I know. More

customer service Recently purchased a new jeep from Brent Stuckey , Brent was extremely helpful in this purchase , his expertise was right on , we really appreciated h Recently purchased a new jeep from Brent Stuckey , Brent was extremely helpful in this purchase , his expertise was right on , we really appreciated his straight forward response to getting us the best possible price and following up with all our questions !! We had called in twice before we got Brent, the other two salespersons did not put us in the system so they lost our cash purchase of the vehicle,,! thanks again Brent for your help with our purchase ! sincerely Kenneth Frye Susan Jacobsen More

purchased a new dodge ram 2500 diesel Kasey shirey strived to make our buying experience a great one. He gave a great trade in and found a low interest for our loan. We will continue to wo Kasey shirey strived to make our buying experience a great one. He gave a great trade in and found a low interest for our loan. We will continue to work with Kasey and the team for future purchases. More

Bait and switch We drove from Ohio 2 1/2 hours away, because we seen a Hummer on their website, and on ebay classified ads, looked great, just missing a few details We drove from Ohio 2 1/2 hours away, because we seen a Hummer on their website, and on ebay classified ads, looked great, just missing a few details about the hummer. They advertised the hummer but forgot to mention in the ad about the back door not opening, and the rear back hatch door wouldn't open oh and the sunroof only worked sometimes and the door handles had been screwed on with screws, and the dead battery. A few dents not shown in the pictures some of the interior trim was beat up as well chrome peeling off and oxidized. Employee said it acts like it wants to die at stop lights, sounds like it doest want to idle right. Troy was great, a customer might have not known some of the details about this vehicle. Long story short stay away from the hummer and don't be lured in by pretty ads. More

Paul and Judi We had a great experience purchasing our new Chrysler 300 from Troy. He was extremely helpful and very efficient. We would purchase again from Glenb We had a great experience purchasing our new Chrysler 300 from Troy. He was extremely helpful and very efficient. We would purchase again from Glenbrook Dodge because of Troy. More

Brought 3 cars from Matt M. Every time I need a car I always go to Glenbrook Dodge !! I have always had a great experience !!! No pressure and make sure that the customer are sat Every time I need a car I always go to Glenbrook Dodge !! I have always had a great experience !!! No pressure and make sure that the customer are satisfied . More

Used car problems I don't usually write negative reviews. But I hope no one else has the experience we did. This might be a good place to buy a new car. They have a I don't usually write negative reviews. But I hope no one else has the experience we did. This might be a good place to buy a new car. They have a big inventory and the sales staff seems friendly and knowledgeable. We bought a used car. A few months after buying it, it stopped at an intersection and wouldn't restart. After consulting a different service department and looking at Carfax, it seemed like the issue might have been preventable. Long story short: I contacted Glenbrook by phone and letter, asking them to look into this. I was told that Carfax had made an error. We spent a bunch of money on a used vehicle with under 40,000 miles that broke down and cost $800 in repairs and $100 in towing less than 3 months after it was inspected and purchased from Glenbrook. It seems suspicious that they say CarFax made an error. Also, the business manager went through the paperwork really quickly and sold an extended warranty without my husband realizing it. My husband was able to go back later that day and cancel it. But, I think the staff needs to be more clear in the future about pricing so people don't buy these warranties without realizing what they are buying and how much it costs. Also, we were able to refinance and get a better interest rate. Check the rate you are paying on your loan. More