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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,824 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,824 reviews

November 28, 2016

Pacifica Purchase We purchased a new Chrysler Pacifica through the Costco buying program with the help of John Wright. Our experience was very positive. The purchase More

by satisfied customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wright
Nov 29, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for reviewing us! We are happy that you took advantage of our Costco program. We love our customers!

November 23, 2016

A great experience Korban was excellent and very informative. He made my experience a great one with a lasting impression. I will definitely be recommending friends and More

by mwilson91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korban Christensen
Nov 29, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for following up with us on your experience here at Glenbrook! We are so happy to hear that you had a great purchasing experience with Korban!

November 19, 2016

Nothing short of a very good experience Korban helped me with every question that I had. He answered every question never had a clueless answer. He was also very friendly. I highly recommend More

by Corey Rhinesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korban Christensen
Nov 21, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Corey, thanks for letting us know about your experience here at Glenbrook! We are glad to hear that Korban could be of such great help! :)

November 17, 2016

Over charged $12,000 used Found out today I was over charged 12,000 dollars for a used vehicle. They were nice people to deal with I just had no idea they were scaling me. They More

by Ripped off
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sean Shaffer
Nov 18, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I apologize. I cannot find you in our records at all. Can we get your name and call you about this issue?

Nov 18, 2016 -

Ripped off responded

Sorry, it was Jan 2016 we bought 2015 Jeep Cherokee, plus we drove up from Indianapolis to add insult to injury. Could have stayed here and got ripped off. Joe Bickers

November 14, 2016

customer service Recently purchased a new jeep from Brent Stuckey , Brent was extremely helpful in this purchase , his expertise was right on , we really appreciated h More

by kdf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Stuckey
Nov 21, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Kenneth & Susan, thank you for following up with your experience with Brent and Glenbrook Dodge! We are happy to hear of your great experience! Let us know if you have any other questions or comments! :)

November 12, 2016

purchased a new dodge ram 2500 diesel Kasey shirey strived to make our buying experience a great one. He gave a great trade in and found a low interest for our loan. We will continue to wo More

by gary and becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Shirey
Nov 21, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are so happy to hear that you had a great experience! If you need anything else. Don't hesitate to ask!

October 20, 2016

Bait and switch We drove from Ohio 2 1/2 hours away, because we seen a Hummer on their website, and on ebay classified ads, looked great, just missing a few details More

by Cole112279
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Troy Robinson
Oct 20, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I am sorry for the long commute! We however can not guarantee our used cars. We do our best but they do not come to us brand new. If you have any questions on any other of our vehicles please don't hesitate to call us first with any questions to make the process smoother. Thanks for reaching out, Charlene. Have a great evening!

October 01, 2016

Paul and Judi We had a great experience purchasing our new Chrysler 300 from Troy. He was extremely helpful and very efficient. We would purchase again from Glenb More

by Judi
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Robinson
Oct 20, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for the review! We appreciate the review!

August 24, 2016

Brought 3 cars from Matt M. Every time I need a car I always go to Glenbrook Dodge !! I have always had a great experience !!! No pressure and make sure that the customer are sat More

by Ms. Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McKibben, John McCard
Aug 27, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Ms. Kay, thank you for your review! We are happy to hear of your great experience and we appreciate your business! :)

July 20, 2016

Used car problems I don't usually write negative reviews. But I hope no one else has the experience we did. This might be a good place to buy a new car. They have a More

by Concernedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Pongratz
Jul 25, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are again sorry to hear about the problem you had with your vehicle. We offer extended warranties for this very reason. You originally took advantage of a warranty and unfortunately you chose not to continue with the coverage. In regards to the Carfax. We believe it is truly a very valuable tool, however, it can contain inaccurate information from time to time. Glenbrook Dodge would be more than happy to supply you with the service records showing everything that was done to your vehicle if you choose to file a dispute with them. We sincerely hope that you have no further problems with your vehicle and hope you will take advantage of the service voucher already provided to you.

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