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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,366 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,366 reviews

January 20, 2024

The experience I had was not good my Chrysler 300 I bought oil pump went out 24 hrs after I paid cash for the car. They offered to only tow it for free and I have to pay for the fixing of the car and t More

by Roosevelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Please know that your feedback is important to us here at Glenbrook Dodge Chrysler Jeep. Given the opportunity, I would like to speak with you about your overall experience with our Sales and Service Teams regarding the Chrysler 300 you recently purchased. Would you mind sending me your preferred contact information so we can discuss this matter further? I would appreciate it. Sincerely, Kasey Shirey General Manager vip@glenbrookdodge.com

January 19, 2024

Todd is the best salesman I have ever worked with! I highly recommend! This will be where I shop for new vehicles from now on! More

by nicoledkepler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are pleased to hear about your positive experience with our sales team at Glenbrook Dodge Chrysler Jeep. We greatly value your recommendation and look forward to assisting you in the future.

January 12, 2024

I loved working with the entire team at Glenbrook Dodge. DeAndre is very knowledgeable and compassionate about his work. He helped me pick my next vehicle. More

by La'Kiya Kelsaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're pleased to hear of your positive experience with our team at Glenbrook Dodge Chrysler Jeep, particularly with DeAndre's assistance in choosing your vehicle. Thank you for a 5-star rating.

January 05, 2024

Andrew is a wonderful salesperson to work with! He is knowledgeable, personable, and will work with you to get you a deal you are comfortable with. We drove all the way from Michigan because he mad More

by Tina C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate the positive feedback about our knowledgeable staff here at Glenbrook Dodge Chrysler Jeep and how they could make your Jeep Wrangler purchase experience worthwhile. Your journey from Michigan attests to that commitment. Thanks for choosing us!

January 04, 2024

PURCHASED $38,000 USED 2016 CHEVY SILVERADO WITH TRANSMISSION WARRANT THAT ONLY COVERED $3,000 OF $9,000 REPAIR , DROVE TRUCK 25 TIMES. TRANSMISSION FAILED. TRUCK STILL IN SHOP. BAD BUSINESS. More

by nothing.thebest327
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
LAST NAME RAU
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, We take your feedback seriously here at Glenbrook Dodge Chrysler Jeep. When given the opportunity, I would like to speak with you about your concerns regarding your warranty and the charges you received from our Service Department for repair. Please email me your preferred contact information so we can discuss this further. Best regards, Matt McKibben General Manager vip@glenbrookdodge.com

December 31, 2023

So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the More

by we_eat_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your detailed review and are glad that you had a positive experience with Glenbrook Dodge Chrysler Jeep's water pump and thermostat repair service. We strive to go above and beyond, so it’s gratifying to hear about our team’s diligence in diagnosing the problem correctly. Looking forward to assisting you for your next auto need.

December 31, 2023

They work very hard to get you in the vehicle that is right for you More

by cjclinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Japheth Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate this. Our goal at Glenbrook Dodge Chrysler Jeep is always to match our customers with the right vehicle. Your recognition affirms those efforts for us, thank you!

December 30, 2023

The dealership staff was very friendly and knowledgeable their service was exceptional . They where attentive and stayed later than there scheduled time to seal the deal More

by Trevino.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Japheth Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Spitler
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback about our dealership staff at Glenbrook Dodge Chrysler Jeep and the service you received. Our team always strives to be helpful and accommodating even beyond regular hours. Thank you for trusting us with your auto needs.

December 27, 2023

Very professional and we love Glenbrook! This is our 3rd brand new vehicle purchased from them and they all make us feel at home! Andrew is very helpful and pleasant to work with. He made ou More

by smoandmo87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your kind words and are glad to hear that Andrew was able to assist in simplifying the truck buying process. Your continued support of Glenbrook Dodge Chrysler Jeep means a lot to us. Best wishes with your new vehicle.

December 27, 2023

Everything went perfect and they gave me free delivery to and from my house as well More

by jbuuck455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
Apr 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your high rating and positive comments about the delivery service of Glenbrook Dodge Chrysler Jeep. We hope to continue meeting those standards on all aspects in future interactions.

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