Glenbrook Dodge Chrysler Jeep Fiat

Andrew was super helpful in showing us the vehicle we wanted and getting us in it in with a price point that we could afford! wanted and getting us in it in with a price point that we could afford! More

Such an awesome and great person! Thanks for the great experience and helping me find the car of my dreams! We will definitely use you when we find a car for my husband. God bless you! experience and helping me find the car of my dreams! We will definitely use you when we find a car for my husband. God bless you! More

Me & my wife came here after multiple headaches at other dealers and it was very quick & easy Andrew was very helpful & clear on everything! We test drive 3 vehicles & went with our 2nd pick on the same day dealers and it was very quick & easy Andrew was very helpful & clear on everything! We test drive 3 vehicles & went with our 2nd pick on the same day, we were in a brand new vehicle the next day very happy & excited with our purchase. Thanks a lot Andrew & Glenbrook Dodge More

They were fantastic they called several times to let me know how things were progressing. They went above an beyond with trying to repair at the least possible cost. know how things were progressing. They went above an beyond with trying to repair at the least possible cost. More

A very professional sales rep I would highly recommend him to anyone looking for an automobile he says alot for the dealership I would give Andrew 5 stars him to anyone looking for an automobile he says alot for the dealership I would give Andrew 5 stars More

This is the second vehicle I have purchased from Glenbrook Dodge. Greg listened and helped me find exactly what I was looking for without any pressure to buy it. Glenbrook Dodge. Greg listened and helped me find exactly what I was looking for without any pressure to buy it. More

Andrew was awesome! He took his time with us, answered all of our questions honestly and accurately. He made our experience a great one! all of our questions honestly and accurately. He made our experience a great one! More

I was due for oil change, tire rotation and some preventive maintenance. Josh made sure I was in and out in a reasonable time. He made sure all my expectations were met. This is my 2nd time working preventive maintenance. Josh made sure I was in and out in a reasonable time. He made sure all my expectations were met. This is my 2nd time working with him and he deserves a five star rating! More

Let me start of with BUYER BEWARE!!!! Please read the complete review. I would have given this dealership a negative 10 stars if I could have, since 1 is the lowest you can go will have to go with that. complete review. I would have given this dealership a negative 10 stars if I could have, since 1 is the lowest you can go will have to go with that. On December 16, 2021 we purchased a vehicle from Glenbrook Dodge. We were told that we should receive the paperwork needed for BMV in the mail within a week. On January 8, 2022 I started calling looking for the paperwork that had not arrived yet. I spoke with Nick on two occasions January 8 and 15, 2022. Both times I was given the old "you should see it any day now". On January 22, 2022 I called and spoke with Tyler Runyan and we were told that the title clerk was out and that he would call me back with an update. I called again on January 24, 2022 and once again spoke with Tyler Runyan and was told that the title clerk was still out and that he would call back with an update. I called back again on January 25, 2022 and again spoke with Tyler Runyan and was told once again that the title clerk was still out and that he would call back with an update. I called again on January 26, 2022 and spoke with Lamont Mills and this time someone actually looked up what was going on. Apparently the title was never in their possession the whole time. Also on January 26, 2022 I received a voicemail from Tyler Runyan stating the same thing I was told by Lamont Mills. I sent out an email to Matt McKibben on January 27,2022 giving them 10 days to present my title. I called Matt KcKibben on January 28, 2022 and was placed in his voicemail. I called again on January 31, 2022 seeking an update. This time I spoke with Nick once again. He kept trying to give a one excuse after another. It was not until I cornered him with the fact that this is a recurring issue that Glenbrook has dating back to 2011, as seen on multiple reviews, that he stated I would be able to get my vehicle registered as early as Tuesday February 1,2022. This is just one day short of the 45 days allowed to get the vehicle registered. As of this date, February 2, 2022 I still have not heard anything from Mr. McKibben; just crickets. As from what I have been hearing through the grapevine, IS PAR FOR COURSE. As per Indiana BMV website, this is in complete violation of Indiana State Law. The title MUST be in their possession prior to selling any vehicle. Also, they have 31 days to provide you with all paperwork and title so that you have ample time to get the vehicle registered before the 45 day point. This was also in violation of Indiana State Law. We have filed a complaint with the Auto Dealer Service Division and with the Indiana State Attorney Generals Office. I am happy to report that we were able to get the vehicle registered on Tuesday evening with no additional issues from the BMV. More

Thank you to Brian the service manager for helping me. His compassion ment a lot. His compassion ment a lot. More